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IT & Audio Visual Support Associate

Il y a 3 mois


Brussels, Belgique Cardo Brussels Hotel Temps plein

Taken

Job summary

Ensures a professional and effective day-to-day IT operation in accordance brand standards and policies and procedures. Addresses guest’s and associates service needs in terms of IT systems and audiovisual equipment. Develops and maintains a positive working relationship with guests and associates.

Primary Job Responsibilities
- Take an active role in supporting the operations of Cardo Brussels, where issues impacting our guests get the highest priority.
- Ensure smooth technology operations for all associates
- Set up and manage Audiovision and AV equipment for MICE and event.
- Together with our external suppliers, assist in ensuring all guest-facing technologies
- Oversee and manage service level agreements with these external suppliers
- Ensure smooth IT and audiovisual equipment assistance for all in-house guest’s demand
- Ensure smooth IT and audiovisual equipment assistance for all new and current Cardo Brussels associates
- Coordinate vendors and support for Hotel’s PMS, POS, door locks system, Wifi, etc
- Stay up to date on IT related issues, both hardware and software, including attendance at user group meetings. Report issues and opportunities when identified.
- Assist in maintaining, implementing and adhering to all Cardo Hotels standard policies, systems and procedures relating to technology operations and systems contingency planning.
- Ensure all security, data-protection and data-privacy requirements are met to the requested level, including but not limited to back-ups, Internal check-lists etc

Profiel

Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

Excellent English and French communication skills required, both written & verbally (knowledge of Dutch is a big plus)
Understanding of general hotel operations and hotel specific software (PMS, POS, Door lock system, etc )
Good knowledge of Microsoft OS (both desktop, Server and Virtual Machine) and Office suites
Highly motivated and naturally curious
Must be a team player but must be able to work individually as well
Basic vendor management skills

Aanbod

**address of the workplace**:
Rogierplein 3 Place Rogier
1000 Brussels/Bruxelles

**Applications**:
Duco Heijbroek

Statistics
**Aantal keer bekeken**: 18
Opdrachtgever
Cardo Brussels Hotel
Publicatiedatum
07.03.2024