IT Technician

il y a 2 semaines


Brussels, Belgique Sharp Brains Ltd Temps plein

**Responsibilities**:
**1) **Desktop Support Engineer provides Break Fixes, fault diagnosis, and resolution.

**4) **Provide first/second-level contact and problem resolution for customer issues.

**5) **Work with vendors to remediate complex AV issues as needed.

**6) **Provide timely communication on issue status and resolution.

**7) **Maintain ticket updates for all reported incidents.

**9) **Should have basic knowledge of the Mac operating system, to support Apple pc users.

**10) **Install, upgrade, support, and troubleshoot printers, and computer hardware.

**11) **Performs general preventative maintenance tasks on computers, laptops, and printers.

**12) **Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.

**13) **Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

**14) **Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.

**15) **This position requires the ability to work in a project-based environment requiring flexibility and teamwork.

**16) **Performs other duties as assigned.

**Job Type**: Part-time

Ability to commute/relocate:

- Liège: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of experience do you have as IT support engineer?

**Language**:

- English (required)
- Dutch (required)


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