IT Support Technician

Il y a 4 mois


Brussels, Belgique HNM Solution Temps plein

**Language: French and English**

**Description**:
**Your Function**

As an “IT Support Technician”, you will be required to:

- Perform installation, configuration and monitoring tasks for IT equipment, peripherals and software.
- Ensure that these are updated;
- Receive and analyze problems encountered by users;
- Resolve IT incidents and problems;
- Manage user access to IT resources;
- Answering user questions;
- Report any IT malfunctions.

**YOUR PROFILE**
- You have a bachelor's degree in IT or a Certificate of Qualification as an IT Technician or you have completed training in IT helpdesk for at least 3 months;
- You have at least 4 months of professional experience in a similar role (company internships are accepted);
- You have real skills in solving technical and functional problems.
- You have acquired a good knowledge of Windows 10, Windows server, Active Directory, Network (LAN, WAN, DNS, etc.), PC Hardware, Protocols (TCP/IP, etc.);
- You are able to install computer equipment (PCs, laptops, printers, smartphones, etc.);
- Knowledge of Office 365 is an asset;
- You are fluent in French and have good communication skills (written and oral);
- Collaboration, versatility and flexibility are part of your skills;
- You are customer-oriented, empathetic and have developed good resistance to stress.

**Skills**:

- Helpdesk Level Junior Most recent experience Any time
- Microsoft Windows Level Junior Most recent experience Any time
- SAP Level Nice to have Most recent experience Any time

**Job Types**: Full-time, Permanent contract, Freelance

Work Location: In person


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