IT Support Manager

**About Us**: We're a forward-thinking organization committed to innovation, collaboration, and delivering exceptional support to our clients and stakeholders. **Role Overview**: As a Support Manager within our Guidance and Support Team, you'll lead essential tasks in information systems support and user guidance. Responsibilities include incident...

**Responsibilities**: - Provide on-site and remote support to users. - Manage phone calls and handle incoming tickets. - Update software, reset passwords, and manage various accesses. - Install new workstations (monitors, PCs, printers, etc.). - Update smartphone and software versions. - Collaborate with the team to solve technical issues. - Maintain...

We're seeking a Support Manager to join our team in Brussels, managing and optimizing IT service delivery for a high-profile project in a dynamic and international environment. **Role Overview**: As a Support Manager based in Brussels, you'll lead the management of external contractors responsible for delivering IT services. Your primary responsibility will...

IT operations manager with a focus on software development oversight We develop in the following technologies, which also constitutes the split of the teams Odoo Development Team (3 FTE, 2 open positions) Web Development Team (5 FTE, 1 open position) **Current language**: Angular/Nodejs **Previous languages**:.NET, WebDev IBMi Development Team (4 internal...

IT operations manager with a focus on software development oversight We develop in the following technologies, which also constitutes the split of the teamsOdoo Development Team (3 FTE, 2 open positions) Web Development Team (5 FTE, 1 open position)Current language: Angular/Nodejs Previous languages: .NET, WebDev IBMi Development Team (4 internal FTEs, 2...

**Your tasks** - Organization, implementation and maintenance of Information Systems Support and Service Management; - Coordination of wiki sites, collaborative sites and support teams; - Management and follow-up of user requests and service quality; - Participation in user, service and project meetings. **Requirements**: - University degree in IT combined...

**Your mission**: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. **Your tasks**: - Serve as a dedicated service desk agent, incident analyst, and problem solver. - Ensure swift incident analysis, prioritizing first and second-line customer interactions to...

**IT Support Specialist** We are seeking a highly skilled and motivated IT Support Specialist to join our dynamic team. This role requires a strong understanding of Microsoft 365, Slack, Atlassian, 1Password, Zoom, and hardware lifecycle management. **Key Responsibilities**: - Manage the onboarding and offboarding processes for users across various...

MARDI CONSEILS, chasseur de tête de profils atypiques spécialisé dans les talents IT, recrute pour un CDI à Bruxelles, chez son client final, un / une IT Operations et Support Manager **Points forts du poste** - Contexte d’évolutions organisationnelle, technologique et méthodologique - Poste en fixe dans compte final, leader européen sur son...

Regio Brussels Type Hybrid Contract Freelance Posted on: September 9, 2024 **About the company**: Our client is helping to implement the digital transformation of one of the Belgian governmental organisations. Digitising processes and offering innovative solutions, they will always focus on the end user. The work done has a tangible impact on...

**JOB DESCRIPTION** Desktop Technician will provide day to day local Position Responsibilities and Functions - Provide first/second level contact and problem resolution for customer issues. - Work with vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported...

This role involves comprehensive management of the entire IT project lifecycle. As a Senior Project Manager, you will be responsible for defining project structures, elaborating project plans, and utilizing project methodologies with precision and diligence. **Responsibilities**: - Define precise client requirements, conduct impact analyses, and create...

Introductie IT-Planet is dé HR specialist voor flexibele en tijdelijke staffing in IT. Wij verzorgen IT-projecten bij diverse top 100-klanten over heel Vlaanderen en Brussel in volgende IT-domeinen: Application Development, Infrastructure Services & Software Testing. Met 15 jaar ervaring achter de kiezen kunnen wij perfect tegemoet komen aan jouw...

Looking for your next mission ? Good timing! For one of our partners, I'm looking for an IT Support for a minimum 6-month mission ! MissionYou are the point of contact for all IT related questions and are responsible for providing professional IT support to the teamYou will follow up and be on top of user requests by monitoring the Helpdesk Ticket queue and...

Looking for your next mission ? Good timing! For one of our partners, I'm looking for an IT Support for a minimum 6-month mission ! Mission You are the point of contact for all IT related questions and are responsible for providing professional IT support to the team You will follow up and be on top of user requests by monitoring the Helpdesk Ticket queue...

Company Description We Cook iT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring and turn-key projects’ solutions. How do we differentiate ourselves? By investing in the...

We are looking for an IT Support Officer to start in July. **Mission**: As an IT Support Officer, you are involved in all levels of support and provide extensive assistance to internal users. You provide IT support to employees at both hardware and software level: installation, configuration, maintenance, troubleshooting, software training, server...

Desktop Technician will provide day to day local **Position Responsibilities and Functions** a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all...

I'm interested IT Support Agent (ENG + FR or German) - European Institution Are you communicative, driven, people minded and do you have a good experience of 3 years (min.) in IT Support? Well, Sogeti Belgium is looking for you! At the moment we are looking for an '**IT Support Agent** ' for a European Institution! **Nature of the tasks**: - Service...

Looking for your next mission ? Good timing! For one of our partners, I'm looking for an IT Support for a minimum 6-month mission !Mission You are the point of contact for all IT related questions and are responsible for providing professional IT support to the team You will follow up and be on top of user requests by monitoring the Helpdesk Ticket queue and...