IT Support Manager

**IT Support Analyst** - Providing onsite IT support to customers. - Deliver an excellent level of customer service. - Provide support for IT infrastructure - Desktops, Laptops, Printers, Handhelds and Smartphones. - Categorize and prioritize end-user support requests and service requests by utilizing a ticketing system to track tickets and provide...

**About Us**: We're a forward-thinking organization committed to innovation, collaboration, and delivering exceptional support to our clients and stakeholders. **Role Overview**: As a Support Manager within our Guidance and Support Team, you'll lead essential tasks in information systems support and user guidance. Responsibilities include incident...

We are looking for a proactive ICT Support Specialist to provide exceptional 1st level IT support to users across multiple channels, ensuring swift issue resolution and excellent service delivery. **Communication Channels**: - Telephone - Service Management systems - Walk-in KIOSK **Primary Responsibilities**: **1st Level Support**: - Provide support for...

**Responsibilities**: - Provide on-site and remote support to users. - Manage phone calls and handle incoming tickets. - Update software, reset passwords, and manage various accesses. - Install new workstations (monitors, PCs, printers, etc.). - Update smartphone and software versions. - Collaborate with the team to solve technical issues. - Maintain...

We're seeking a Support Manager to join our team in Brussels, managing and optimizing IT service delivery for a high-profile project in a dynamic and international environment. **Role Overview**: As a Support Manager based in Brussels, you'll lead the management of external contractors responsible for delivering IT services. Your primary responsibility will...

IT operations manager with a focus on software development oversight We develop in the following technologies, which also constitutes the split of the teams Odoo Development Team (3 FTE, 2 open positions) Web Development Team (5 FTE, 1 open position) **Current language**: Angular/Nodejs **Previous languages**:.NET, WebDev IBMi Development Team (4 internal...

**Your mission**: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. **Your tasks**: - Serve as a dedicated service desk agent, incident analyst, and problem solver. - Ensure swift incident analysis, prioritizing first and second-line customer interactions to...

Dear Sir or Madam, we at LAN IT 24 are currently looking for IT Supporters Onsite for our customers in Belgium. **Start**: ASAP Aufgaben \- Installation of PCs, laptops, printers and other peripherals \- IT user support \- Experience in hardware management \- working with ticket system \-one day per week fix \-additional calls on...

**JD: EUC L1** **Location: Ahlstrom-Munksjö Malmédy SA Avenue de Pont de Warche, 1 BE- 4960 Malmédy Belgium** **Job Type: Part-Time Contract - Two days a week (16 HOURS)** Providing Field Service Support at the specified location within the committed service levels ensuring customer satisfaction - Raise ticket with OEM vendor in case of system under...

It could be the perfect moment to pursue your career in Information Technology. If you are passionate about improving yourself, we are ready to support you during your journey. IT Support Technician must have: Fluent English, Passion for career in IT IT Support Technician is needed to have: Work/Residence Permit in Belgium IT Support Experience, Location:...

Voor onze klant zijn we op zoek naar een IT support medewerker in Brussel. Je takenpakket zal bestaan uit: - First line en second line support voor eindegebruikers - Installeren en configureren van client hardware en software - Doorverbinden naar third line support of andere teams bij escalatie van incidenten - Ondersteunen van diverse standaard business...

**Responsibilities**: - Perform IMAC (installs, moves, add, changes) services on hardware on desktops, laptops, tablets, flat panel monitors, printers, point of sale (POS) + peripherals, routers, firewalls, switches, access points, & servers - Perform desktop and COTS software installation/upgrades including staging & imaging - Provide break-fix services -...

**IT Support Specialist** We are seeking a highly skilled and motivated IT Support Specialist to join our dynamic team. This role requires a strong understanding of Microsoft 365, Slack, Atlassian, 1Password, Zoom, and hardware lifecycle management. **Key Responsibilities**: - Manage the onboarding and offboarding processes for users across various...

Brussels 1000 | very all-round! | at least 2y exp. | English | international NGO | IT project management **Your new dream job?** In this position, you will offer IT Support to HQ (50 people) & the members in an international setting. The main language is English. You offer support in a Windows environment. You will join a team of 2 colleagues, a junior IT...

Are you ready for new horizons? BASYS IT-Service GmbH currently provides IT services in 14 different European countries and operates in more than 30 locations, including London, Munich, Barcelona, and Prague. We help to create pragmatic solutions through our exclusive operations. Our clients place their trust in our expert and reliable service. This is what...

**JOB DESCRIPTION** Desktop Technician will provide day to day local Position Responsibilities and Functions - Provide first/second level contact and problem resolution for customer issues. - Work with vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported...

MARDI CONSEILS, chasseur de tête de profils atypiques spécialisé dans les talents IT, recrute pour un CDI à Bruxelles, chez son client final, un / une IT Operations et Support Manager **Points forts du poste** - Contexte d’évolutions organisationnelle, technologique et méthodologique - Poste en fixe dans compte final, leader européen sur son...

Functieomschrijving Voor onze klant zijn we op zoek naar een IT support medewerker in Brussel. Je takenpakket zal bestaan uit: - First line en second line support voor eindegebruikers - Installeren en configureren van client hardware en software - Doorverbinden naar third line support of andere teams bij escalatie van incidenten - Ondersteunen van diverse...

Regio Brussels Type Hybrid Contract Freelance Posted on: September 9, 2024 **About the company**: Our client is helping to implement the digital transformation of one of the Belgian governmental organisations. Digitising processes and offering innovative solutions, they will always focus on the end user. The work done has a tangible impact on...

Brussels | Support Team Lead | SLA & KPI management | project management | Min.5 years of experience | 1089938 **Your new position** A unique opportunity to join a global, market-leading company in Belgium. You will manage a team of 4 IT Support Engineers, who act as a second and third line support for 520 national employees. In this role, you report...