IT Support Manager

**About Us**: We're a forward-thinking organization committed to innovation, collaboration, and delivering exceptional support to our clients and stakeholders. **Role Overview**: As a Support Manager within our Guidance and Support Team, you'll lead essential tasks in information systems support and user guidance. Responsibilities include incident...

**Responsibilities**: - Provide on-site and remote support to users. - Manage phone calls and handle incoming tickets. - Update software, reset passwords, and manage various accesses. - Install new workstations (monitors, PCs, printers, etc.). - Update smartphone and software versions. - Collaborate with the team to solve technical issues. - Maintain...

IT operations manager with a focus on software development oversight We develop in the following technologies, which also constitutes the split of the teams Odoo Development Team (3 FTE, 2 open positions) Web Development Team (5 FTE, 1 open position) **Current language**: Angular/Nodejs **Previous languages**:.NET, WebDev IBMi Development Team (4 internal...

IT operations manager with a focus on software development oversight We develop in the following technologies, which also constitutes the split of the teamsOdoo Development Team (3 FTE, 2 open positions)Web Development Team (5 FTE, 1 open position)Current language: Angular/NodejsPrevious languages: .NET, WebDevIBMi Development Team (4 internal FTEs, 2...

We're seeking a Support Manager to join our team in Brussels, managing and optimizing IT service delivery for a high-profile project in a dynamic and international environment. **Role Overview**: As a Support Manager based in Brussels, you'll lead the management of external contractors responsible for delivering IT services. Your primary responsibility will...

IT operations manager with a focus on software development oversight We develop in the following technologies, which also constitutes the split of the teamsOdoo Development Team (3 FTE, 2 open positions) Web Development Team (5 FTE, 1 open position)Current language: Angular/Nodejs Previous languages: .NET, WebDev IBMi Development Team (4 internal FTEs, 2...

**Your mission**: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. **Your tasks**: - Serve as a dedicated service desk agent, incident analyst, and problem solver. - Ensure swift incident analysis, prioritizing first and second-line customer interactions to...

**JD: EUC L1** **Location: Ahlstrom-Munksjö Malmédy SA Avenue de Pont de Warche, 1 BE- 4960 Malmédy Belgium** **Job Type: Part-Time Contract - Two days a week (16 HOURS)** Providing Field Service Support at the specified location within the committed service levels ensuring customer satisfaction - Raise ticket with OEM vendor in case of system under...

Voor onze klant zijn we op zoek naar een IT support medewerker in Brussel. Je takenpakket zal bestaan uit: - First line en second line support voor eindegebruikers - Installeren en configureren van client hardware en software - Doorverbinden naar third line support of andere teams bij escalatie van incidenten - Ondersteunen van diverse standaard business...

We are seeking a skilled Technical Support Specialist to provide top-tier support services within our organization. In this role, you will handle both first and second-line support, focusing on incident management, problem analysis, and ensuring maximum first-call resolution. This position requires a blend of remote and on-site assistance, along with...

**IT Support Specialist** We are seeking a highly skilled and motivated IT Support Specialist to join our dynamic team. This role requires a strong understanding of Microsoft 365, Slack, Atlassian, 1Password, Zoom, and hardware lifecycle management. **Key Responsibilities**: - Manage the onboarding and offboarding processes for users across various...

Regio Brussels Type Hybrid Contract Freelance Posted on: September 9, 2024 **About the company**: Our client is helping to implement the digital transformation of one of the Belgian governmental organisations. Digitising processes and offering innovative solutions, they will always focus on the end user. The work done has a tangible impact on...

MARDI CONSEILS, chasseur de tête de profils atypiques spécialisé dans les talents IT, recrute pour un CDI à Bruxelles, chez son client final, un / une IT Operations et Support Manager **Points forts du poste** - Contexte d’évolutions organisationnelle, technologique et méthodologique - Poste en fixe dans compte final, leader européen sur son...

Introductie IT-Planet is dé HR specialist voor flexibele en tijdelijke staffing in IT. Wij verzorgen IT-projecten bij diverse top 100-klanten over heel Vlaanderen en Brussel in volgende IT-domeinen: Application Development, Infrastructure Services & Software Testing. Met 15 jaar ervaring achter de kiezen kunnen wij perfect tegemoet komen aan jouw...

**JOB DESCRIPTION** Desktop Technician will provide day to day local Position Responsibilities and Functions - Provide first/second level contact and problem resolution for customer issues. - Work with vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported...

This role involves comprehensive management of the entire IT project lifecycle. As a Senior Project Manager, you will be responsible for defining project structures, elaborating project plans, and utilizing project methodologies with precision and diligence. **Responsibilities**: - Define precise client requirements, conduct impact analyses, and create...

Looking for your next mission ? Good timing! For one of our partners, I'm looking for an IT Support for a minimum 6-month mission ! MissionYou are the point of contact for all IT related questions and are responsible for providing professional IT support to the teamYou will follow up and be on top of user requests by monitoring the Helpdesk Ticket queue and...

Organization and implementation of support of information systems. - Provide guidance regarding on the use of information systems. - Maintain and update user support information on wiki sites and collaborative sites. - Management and follow-up of user requests. - Conception and management of presentations and specialized IT trainings for end users. - On need...

Desktop Technician will provide day to day local **Position Responsibilities and Functions** a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all...

The primary mission of the IT Manager is to deploy and provide the subsidiary's employees with the necessary IT and communication tools and infrastructure (hardware, networks, and software) needed to perform their roles, adhering to the group's policies and strategy and with a strong focus on service for both users and end clients. For this, the IT Manager...