Gentis - IT Support

Il y a 4 mois


Brussels, Belgique Gentis Temps plein
Looking for your next mission ? Good timing For one of our partners, I'm looking for an IT Support for a minimum 6-month mission

Mission
  • You are the point of contact for all IT related questions and are responsible for providing professional IT support to the team
  • You will follow up and be on top of user requests by monitoring the Helpdesk Ticket queue and inform managers of any delays
  • You collaborate with your group of IT team members and ask for help when you need it to find the solution you will enjoy happily ever after
  • You monitor the guidelines around copying software and alert management when illegal use is discovered
  • Responsible for tracking equipment serial numbers, their original and new locations
  • You are responsible for maintaining documentation of systems and software configuration
  • You will manage user and system accounts in Windows Server, SQL 2016, Warehouse Management System, and Sage 300
  • You have the ability to provide end-user training or desktop packages such as Office 365 and Windows 10
Profil
  • You have experience with Active Directory, DNS and DHCP, networking (LAN, WAN), patch management, Avaya or similar IP-based telephone systems, helpdesk tools and ticket routing, system security and data backup/recovery
  • You have a degree in IT
  • You are communicative and have excellent organizational skills
  • You also have good analytical skills
  • FR/DUTCH + ENG

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