Room Attendant
il y a 1 semaine
Notre futur Room Attendants - Day est responsable de l'entretien des chambres durant le service de jour, ainsi que de veiller à ce que toutes les chambres vacantes soient en bon état, conformément aux standards de l'hôtel. Il/elle effectuera également des nettoyages approfondis et des inventaires périodiques, tout en apportant son aide pour diverses autres tâches liées aux chambres et couloirs.
**TÂCHES ET RESPONSABILITÉS**
- Se tenir informé(e) des tendances et innovations dans l'industrie hôtelière.
- Nettoyer et entretenir proactivement les chambres et espaces publics, en répondant rapidement aux opportunités.
- Communiquer efficacement avec l'équipe et tenir les superviseurs informés des problèmes ou préoccupations.
- Signaler toute plainte ou problème aux Housekeeping Supervisor ou à l'Executive Housekeeper.
- Respecter toutes les règles de la maison, politiques et procédures.
- Gérer les clés des étages, les pagers, et participer aux inventaires planifiés.
- Veiller à ce que les espaces de travail, équipements et fournitures soient propres et bien organisés, et signaler immédiatement tout problème de maintenance.
- Gérer de manière responsable les objets trouvés.
- Vérifier le bon fonctionnement des équipements dans les chambres et signaler immédiatement les dysfonctionnements ou les demandes spéciales pour mettre à jour l'historique des clients.
- Effectuer des nettoyages en profondeur et retourner les matelas si nécessaire.
- Promouvoir les valeurs Corinthia et favoriser un environnement d'équipe positif et professionnel.
- Encourager la collaboration avec les autres départements pour assurer le bon fonctionnement des opérations.
- Maintenir les standards de qualité et d'excellence au sein de l'équipe de ménage.
**Profil recherché**
Apportez votre expertise en tant qu'agent(e) d'entretien des chambres et des espaces publics à notre équipe, idéalement avec une expérience préalable dans une propriété de taille similaire.
**Compétences et Connaissances**:
- Maîtrise orale et écrite du français, anglais ou néerlandais.
- Bonne connaissance des outils Excel/Word, Opera.
**Exigences**:
Votre flexibilité pour travailler à des heures inhabituelles et votre disponibilité pour des horaires en rotation témoignent de votre engagement à fournir un service exceptionnel, quelles que soient les demandes.
Type d'emploi : CDI
Lieu du poste : En présentiel
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