Service Specialist/expert New Technologies

il y a 6 jours

Wilrijk, Belgique Atlas Copco Airpower N.V. Temps plein

**The role**

As Technical Support Specialist/Expert, it will be your mission to solve complex technical issues and to represent the service division during the development projects of new products.

You will ensure we understand our customer's needs and that we provide the equipment and services to support those needs.

Key responsibilities include:
Offering 3rd line technical support in solving complex technical issues at customer site. As such, your main point of contact will be the local support specialist who takes care of the 2nd line support. You may be required to go on-site if problems cannot be solved locally.
As we are going more and more digitally, offering remote support will be a common way of assisting the field.
Continuously improve the product quality by a proactive reporting follow up. This includes analyzing warranty reports, failure reports and the behavior of our connected equipment. You are the driving force in the technical committee meetings (TCM) and participate in the product quality meetings (PQM)
Develop and provide technical training, troubleshooting guidelines, video instructions,in line with our divisional strategy.
Collaboration with different departments (marketing, engineering, production,...)
You will report to the manager technical support new technologies.

What we expect of you?

**Educational**:
You have a technical background (Master/Bachelor in (bio)engineering, physics,) or equivalent through experience.

**Experience**:
You have excellent technical affinity.
You are familiar with MS Office, SharePoint,

**Knowledge**:
You are fluent in English, both spoken and written, for collaboration in multinational teams. An additional language is considered a plus.

**Personal**:
You are customer oriented and have a strong drive to solve issues as quickly as possible.
You aim for a pragmatic approach to new challenges and can rapidly switch tasks depending on priorities. You can set your own priorities.
You are a team player & collaboration comes as a second nature. You always try to find the best solution to a challenge.
You are willing to travel for short trips abroad.

**What you can expect from us?**

A friendly, family-like atmosphere with plenty of opportunities to grow and develop. Atlas Copco has a culture known for respectful interaction, ethical behavior and integrity. You can realize your ideas and to make an impact.
This function offers you new challenges and new things to learn every day. You have access to global job opportunities, as part of the Atlas Copco Group.

**Passionate people create exceptional things**

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere
Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning.

**Interested in being part of our team? Join us on our journey for a better tomorrow.

  • Service Specialist

    il y a 5 jours

    Wilrijk, Belgique Atlas Copco Airpower N.V. Temps plein

    **The Role** As Technical Support Specialist / Expert, it will be your mission to solve complex technical issues and to represent the service division during the development projects of new products. You will ensure we understand our customer's needs and that we provide the equipment and services to support those needs. Key responsibilities include: -...

  • Technical Support Specialist Competitor

    Il y a 4 mois

    Wilrijk, Belgique EDMAC Europe N.V. Temps plein

    **Technical support specialist competitor**: - Functional area: Service- Country: Belgium- City: Wilrijk- Company name: EDMAC Europe N.V.- Date of posting: Aug 29, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the...

  • Project Leader New Product Development

    il y a 5 jours

    Wilrijk, Belgique Atlas Copco Airpower N.V. Temps plein

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. **Join us on our journey for a better tomorrow.** **The Role** Within the New Product Development...

  • Project Expert Electrical

    Il y a 4 mois

    Wilrijk, Belgique Atlas Copco Airpower N.V. Temps plein

    **Project Expert Electrical - Aftermarket**: - Functional area: Engineering- Country: Belgium- City: Wilrijk;Antwerp- Company name: Atlas Copco Airpower N.V.- Date of posting: Sep 2, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means...

  • Digital Marketing Specialist

    il y a 4 jours

    Wilrijk, Belgique Atlas Copco Airpower N.V. Temps plein

    **Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

  • Cyber Physical Systems Security Analyst

    il y a 4 semaines

    Wilrijk, Belgique Atlas Copco Airpower N.V. Temps plein

    **Cyber Physical Systems Security Analyst**: - Functional area: Engineering - Country: Belgium - City: Wilrijk; Antwerp - Company name: Atlas Copco Airpower N.V. - Date of posting: Dec 12, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us...

  • Dyson Verkoop Expert Mediamarkt

    il y a 4 jours

    Wilrijk, Belgique CatchYourTalent Temps plein

    Ben jij een type verkoper die gaat voor kwaliteit en beleving?** Wij hebben een supergave functie als Dyson Verkoop Expert bij MediaMarkt Wilrijk voor de woensdag, vrijdag en zaterdag! **Dyson is in meer dan 65 landen een begrip op gebied van consumentenelektronica. Je begrijpt dat voor een merk als Dyson de **klantbeleving **echt op 1 staat en daarmee jouw...

  • Laboratorium Technoloog

    Il y a 7 mois

    Wilrijk, Belgique CellCarta Temps plein

    Als globale onderzoeksorganisatie in de biofarmaceutische industrie, voorziet **CellCarta (Vroeger: Caprion - Histogenex)** toegang tot een breed aanbod van biomarker platforms en services. Wij werken samen met onze partners om de meest complexe wetenschappelijke testen uit te voeren. Zo leveren we persoonlijke biomarker oplossingen om steeds verder te gaan...

  • Accountmanager New Business Workplace

    Il y a 7 mois

    Wilrijk, Belgique Spacewell Temps plein

    Join Our Dynamic Team as an Accountmanager - New Business! Are you ready to take the helm as our Accountmanager New Business for Spacewell's Workplace product? Your mission is to expertly manage, maintain, and cultivate a customer portfolio, fostering long-term relationships that ensure client satisfaction and portfolio profitability. Spacewell is a...

  • Group Lead, Bioinformatics

    Il y a 7 mois

    Wilrijk, Belgique CellCarta Temps plein

    **Group Lead, Bioinformatics (Genomics Services)** **Summary** We are looking for a Group Lead Bioinformatics to lead the Bioinformatics team in the Genomics Services department. As the Group Lead Bioinformatics, you will lead a team of bioinformaticians in developing and maintaining new methodologies and computational strategies for clinical trial...

  • Pricing Analyst Service Plans

    il y a 4 jours

    Wilrijk, Belgique Atlas Copco Airpower N.V. Temps plein

    In order to support our sustainable development of our Service plan portfolio, the Compressor Technique Service division is looking for a Pricing analyst Service plans. To assure the pricing of all products of CTS going from spare parts, Fix price, Service plans and the new performance-based contracts are aligned and consistent, it was decided to create a...

  • Marketing Automation Implementation Specialist

    il y a 5 jours

    Wilrijk, Belgique Atlas Copco Services s.r.o. Temps plein

    **The Role** Compressor Technique Business Area is looking for a Process Development Engineer(Marketing automation implementation specialist) who will roll out of our marketing automation program to the potential markets. The mission is to create profitable growth with focus on digital customer engagement through marketing automation technology. This...

  • Project Expert 'energy Conversion'

    il y a 5 jours

    Wilrijk, Belgique Atlas Copco Airpower N.V. Temps plein

    **The Role** **Job description** Oilfree air division has set the aim to develop products that will decarbonize the utility room. Technologies now become available to convert waste heat back into valuable energy. The field of carbon reduction through innovative products and solutions is very active and to support our growth we are looking for a project...

  • Embedded Software Developer

    il y a 6 jours

    Wilrijk, Belgique Desoutter GmbH Temps plein

    **Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

  • Embedded Software Developer

    Il y a 7 mois

    Wilrijk, Belgique Desoutter GmbH Temps plein

    **Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

  • Product Owner Service Platform

    Il y a 4 mois

    Wilrijk, Belgique Atlas Copco Airpower N.V. Temps plein

    **Product Owner Service Platform**: - Functional area: Information Technology- Country: Belgium- City: Wilrijk; Antwerp- Company name: Atlas Copco Airpower N.V.- Date of posting: Sep 9, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means...

  • Technical Expert Immunohistochemistry

    Il y a 4 mois

    Wilrijk, Belgique CellCarta Temps plein

    **Technical Expert Immunohistochemistry** **Summary** As a Technical Expert Immunohistochemistry at CellCarta, you will play a vital role in our Operational Assay Development team based in Wilrijk, Antwerp. Your responsibilities include ensuring the continuity of testing processes, managing activities to meet strict timelines, and collaborating closely...

  • Change Lead

    Il y a 4 mois

    Wilrijk, Belgique Atlas Copco Airpower N.V. Temps plein

    **Change Lead**: - Functional area: Customer Service- Country: Belgium- City: Wilrijk;Antwerp- Company name: Atlas Copco Airpower N.V.- Date of posting: Sep 5, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...

  • Iot Connectivity Buyer

    Il y a 7 mois

    Wilrijk, Belgique Atlas Copco Airpower N.V. Temps plein

    **Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

  • Strategic Purchaser Cts

    Il y a 7 mois

    Wilrijk, Belgique Atlas Copco Airpower N.V. Temps plein

    **Are you ready for an exciting opportunity in the world of compressors?** Within the Service Division of Compressor Technique, we are committed to achieving optimal availability of components and services, ensuring our clients receive exceptional service. With our investments in Optimization products, we are improving the industry by optimizing existing...