Business Process Manager

il y a 2 semaines


Mortsel, Belgique Agfa Temps plein

**Als Business Process Manager Operations ondersteun je de wereldwijde implementatie van systeemprojecten (meestal in SAP), waarbij je requirements bepaalt en oplossingen definieert om complexe bedrijfs-, proces
- en systeemproblemen op te lossen.**:
**Daarnaast ontwikkel en verbeter je voortdurend de systemen om de core business processen in Customer Facing (Sales en Distribution) te ondersteunen, waarbij je nauw samenwerkt met IT-afdelingen en business users in verschillende landen, en waarbij je noden vertaalt in functionele requirements en solutions.**:
**Job omschrijving**:

- Je neemt de rol op van Business Analist bij de implementatie van Systeemprojecten (meestal in SAP) in de verschillende fasen van het proces: Blueprint, Realisatie, Testen, Cutover, Hypercare;
- Je neemt verantwoordelijkheid voor het deliveren van projectonderdelen met mínimale supervisie;
- Je vormt de brug tussen de business requirements en de systeemoplossingen;
- Je werkt samen met de belangrijkste stakeholders om de business requirements te analyseren en te documenteren, inclusief de business process flows;
- Je zorgt voor de identificatie en documentatie van operationele hiaten inclusief gebruikershandleidingen, test cases en gerelateerde gebruikersopleidingen;
- Je ondersteunt bij het definiëren van het Solution Design samen met ICS en Business stakeholders.
- Je beantwoordt en ondersteunt alle gebruikersvragen in verband met systemen & processen
- Je ondersteunt de gebruikers met training en bijbehorende documentatie waar nodig
- Je bent verantwoordelijk voor de continue verbetering van de Agfa business en werkprocessen

Profiel
- Je hebt een bachelor
- of masterdiploma (in Economie, IT, Toegepaste Wetenschappen...)
- Je bent vlot in het Engels, zowel mondeling als schriftelijk
- Je hebt een goed inzicht in de bedrijfsprocessen binnen Agfa NV
- Je hebt ervaring in klantoperaties, met speciale nadruk op verkoop
- en distributieprocessen (customer facing)
- Je hebt een goede kennis van de AGFA NV SAP-systemen: AP2 & AP7
- Je hebt een goede kennis van SD SAP module (kennis in MM-module is een pluspunt)
- Je hebt een goede kennis van Office-toepassingen
- Je hebt sterke analytische vaardigheden
- Je hebt een "Multitasking" skills (in staat om deel te nemen aan meerdere initiatieven en projecten)
- Je hebt goede interpersoonlijke relationele skills (een goede teamspeler zijn is cruciaal voor succesvol teamwork tussen afdelingen en organisaties)
- Je bent stressbestendig
- Je hebt sterke planning
- en organisatie skills en training skills
- Je bent kwaliteitsgericht en klantgericht

Aanbod

Agfa is vandaag een bedrijf dat investeert in talent. Wil je mee aan de kar trekken en een voortrekkersrol opnemen op termijn? Je verantwoordelijkheden stijgen naarmate je expertise verwerft.

We zijn een chemisch bedrijf in het hart van Antwerpen, waar ruimte is voor eigen inbreng, groei, en een aangename work-life balance. Daarbij bieden we voor deze functie een marktconform salaris aangevuld met extralegale voordelen zoals firmawagen, onkostenvergoeding, bonusplan,


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