User Research for Electric Vehicles Internship
il y a 2 jours
Company Information:
**TOYOTA** is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 350.000 people. Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing, and engineering operations.
We are excited to be transforming into a mobility company focusing on bringing even more happiness to our customers through various mobility solutions.
Your team and your responsibilities:
**Team/division description**
***
TME R&D centre is responsible for planning, development and production support of vehicles aimed at - and locally produced for - the European market.
Within TME R&D, the VPE - Vehicle UX team is responsible for ensuring a good overall UX (User Experience), by the HMI (Human-Machine Interaction) and Ergonomics (physical and cognitive) performance of vehicles, both during actual vehicle development and in research activities.
In the vehicle UX division we conduct research to collect and analyze customer behavior through a variety of qualitative and/or quantitative methods and collaborate with other functions to understand and incorporate the technical requirements into research.
**Your project**
This project aims to study the usage of electric vehicles (EVs) from a customer-centric approach. The objective is to understand the behaviour and attitudes of EV users, their motivations, and challenges. Especially, main mission would be to identify areas where the current BEV user-journey is lacking and seek to identify and conceptually consider specific experiences that would enhance the journey. To accomplish this goal, the following activities you will assist in vehicle benchmarking of new innovative UX concepts, surveys and interview, data analysis and writing of recommendations based on findings. The outcome of this project will provide valuable insights into the behaviour and attitudes of EV users, which will be useful for improving the design of future EVs. And that helps us to identify the priority values for EU customer where innovation is most appreciated and prioritizing new EU & Toyota appropriate, innovative solutions.
Want to know more about how it is to work at Toyota? Check-out Working at Toyota Motor Europe Or Meet the people working at Toyota Motor Europe
Your Profile:
- Student in Cognitive Engineering, Cognitive Science, Human computer interaction, Psychology or similar
- Language: fluent English
- PC knowledge (Microsoft Office)
- Good communicator, happy to work in a multi-cultural environment
- Open minded, with interest in different cultures and uses
- Good self-organisation and time management
- Analytical - Investigative, inquisitive, always asking 'why?'
- Customer Centric
- Able to leverage their empathy for and knowledge of the user to influence stakeholders teams.
**Place of employment**
Belgium - Brussels (Zaventem): Toyota Motor Europe, Technical Centre
**Starting date**
- 1st of July 2023
**Duration**
- 6 months
**Confidentiality**
**It is mandatory that applicants are students for the entire period of the internship.**
**We can only accept students with an EEA or Swiss citizenship (not requiring a work permit or visa to be eligible to perform an internship in Belgium)**
**We offer**
Please check our Career and Benefits page.
At Toyota Motor Europe, we are committed to providing equal employment opportunity to all. All our recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, sexual orientation, gender identity or expression, age, religion, ethnicity, disability or other personal characteristics. We do not tolerate harassment or discrimination as our individual experiences and overall diversity is our key strength. Together we have the power to make a positive change and go beyond the ordinary.
If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.
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