Proccess Support Officer

il y a 3 heures


Brussels, Belgique Base 3 Temps plein

**Main activities**:
Support Process Managers in their day-to-day work - some example
- creation of didactic/training/communication material on SDLC processes
- detailing process changes and document it in our Master System (Sharepoint based)
- improve quality of the process description (clean up, reorganisation, etc...)

Participate to the maintenance of Team Assets
- maintenance of the Group Methodology Website (sharepoint based)
- maintenance of the team permanent documentation (internal procedures, tools, etc...)

Quality Analyst
- collect information regarding embedding of SDLC practices (through looking in tools and/or reaching out to people) and analyse those data to bring insights and propose & lead/coordinate improvement actions (awareness sessions, newsletters,...)

Coach/support
- Assist and support the project actors (mainly project leader) in executing SDLC practices and producing key SDLC workproducts (context of IT Controls)
- Assist and support project actors to manage the issues that are raised by Control Assurance regarding non compliance with SDLC processes (help them understand what they need to do to become compliant, and how to manage the resolution in our tooling and according to processes)
- Liaise with local PSO team that also relay SDLC best practices, make sure they have the information they need and capture their view on issues



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