Customer Support Officer
Il y a 7 mois
**About the role**:
**Interested to become part of a strongly growing and dynamic international reinsurance company? Monument group has a unique business model in the insurance sector that consists in acquiring Life Insurance Businesses.** **Monument Belgium is currently looking for a Customer Service Officer to further support its growth. You will be based in Brussels and you will report to the Team Leader Customer Support.**
As Customer Service officer, you will support and assist in developing the activities of Monument Re in Belgium through handling a variety of life insurance policy changes. In cooperation with the senior policy handlers, you will also provide support to the smooth integration of newly acquired portfolio’s
**Responsibilities**:
As part of a team of customer service officers, you will have the following tasks:
- Handle simple requests in first line and refer to 2nd line if necessary
- Realise simple policy changes or administrative support to the back office
- Providing answers to policyholders and brokers, taking into account the terms & conditions of policies, operational guidelines and company procedures & controls;
- Handle incoming calls from policyholders and brokers and provide information regarding internal processes, organizational steps and expected timelines; and
- Maintain and update the policy database (UL3 platform) to ensure accuracy of our database/platform at all times, including first line AML formalities.
**Role Requirements**:
- Relevant working experience in a service center/call center/insurance company;
- Knowledge of MS Office;
- Fluent in Dutch and French, with ideally a good understanding of English;
- Team player, flexible, eager to learn and share knowledge;
- Strong analytical, problem-solving, communication and organization skills;
- Ability to work under pressure and meet deadlines in a fast-paced environment.
**Location**:
Brussels, Belgium
**Equal Opportunities Statement**:
The Monument Re Group is an Equal Opportunity employer. Our Corporate values of Trust and Collaboration demonstrate our commitment to fostering an inclusive culture where all our employees feel respected and valued. We recognise that each employee brings their own unique skill sets, capabilities, immutable characteristics, and varied experiences to their work. In turn, the Monument Re Group provides a work environment for all our employees to achieve personal and professional growth and development throughout their careers with us.
-
Customer Support Officer
il y a 1 semaine
Brussels, Belgique Talentus Temps pleinHier zijn je verantwoordelijkheden als **Customer Support Officer**: - Beantwoorden van inkomende oproepen - De klanten informeren en ondersteunen betreffende bestellingen en leveringen Het zoeken en voorstellen van een alternatief voor wisselstukken die in backorder staan - De klanten op de hoogte brengen van lopende promoties. Voor onze klant actief in...
-
Customer Care Support Officer
il y a 1 semaine
Brussels, Belgique Mega Group International S.A. Temps pleinMega is looking for an enthusiastic and polyvalent **Customer Care Support Officer** to improve and expand our partner network ! You will be supporting all points of the collaboration and providing ideas and feedback to enhance the quality of services. **The job**: - Play a leading role in the support and the communication with our care partners :...
-
Parttime Office Support
il y a 3 jours
Brussels, Belgique Axis Temps pleinA great assignment for 3 to 5 months in a nice environment as General Office Support. Monday to Friday, from 12:30 to 4:30 pm. **Description** For one of our clients, active in HR services, we are looking for a part-time, temporary Office Support. The permanent colleague is on maternity leave and for the next 3 to 5 months they are counting on the support...
-
Sales Support Officer
il y a 7 jours
Brussels, Belgique Axis Temps pleinOne of our clients, leader in the automotive sector, is looking for a Sales Support Officer. As a Sales Support Officer, you have a dual role. On the one hand, you are responsible for preparing offers for the B2B customers. On the other hand, you distribute the various incoming questions from the... **Beschrijving** One of our clients, leader in the...
-
Exec/vip Support Officer
Il y a 7 mois
Brussels, Belgique Axiom Technologies Temps plein**VIP 2nd Line IT Technical Support Engineer (Executive & Director Level Support/Win10/O365/VOIP/AV) **is urgently required by our Global IT Services Company for an initial 6 months rolling contract. **Roles and Responsibilities**: - Providing technical on-site, face to face VIP IT support, working on a Tech Bar, within a BAU environment, including...
-
Customer Support Specialist
Il y a 7 mois
Brussels, Belgique Sennheiser Temps pleinSound made by Sennheiser - For more than 75 years, we are among the world’s leading manufacturers of audio products, building the future of audio. We are proud of our finely engineered microphones and audio solutions that connect people and create remarkable sound experiences - whether in the studio, conference room, or on stage. For us, the audio...
-
customer service officer
il y a 3 semaines
Brussels, Brussels, Belgique Robert Half Temps pleinFor one of our clients, Robert Half is looking for a Customer Service Officer (m/f/x) with excellent knowledge of Dutch and French for a permanent contract after interim period. Our client is a listed multinational company active in the mobility sector. They are located in the center of Brussels. Customer Service Officer (m/f/x) Your role as Customer Service...
-
Customer Service Officer
il y a 3 semaines
Brussels, Brussels, Belgique Robert Half Temps pleinFor one of our clients, Robert Half is looking for a Customer Service Officer (m/f/x) with excellent knowledge of Dutch and French for a permanent contract after interim period. Our client is a listed multinational company active in the mobility sector. They are located in the center of Brussels. Customer Service Officer (m/f/x) Your role as Customer Service...
-
Customer Support Medewerker
Il y a 7 mois
Brussels, Belgique Robert Half Belgium Temps pleinRobert Half is op zoek naar een **Customer** **Support** **Medewerker** voor een bedrijf in het centrum van **Brussel**. Robert Half is op zoek naar een **Customer** **Support** **Medewerker** voor een bedrijf in het centrum van **Brussel**. Onze klant is een bedrijf op mensenmaat dat actief is in de **auteursrechtensector**. Je komt terecht in een bekend...
-
Customer Support Representative
Il y a 7 mois
Brussels, Belgique Oper Temps pleinAbout Oper Oper is the leading cloud-based digital mortgage software provider in Europe. Founded in 2018, Oper’s mission is to enable a world-class mortgage experience for borrowers and lenders. Oper delivers a cutting-edge SAAS platform to lenders and mortgage brokers that works across multiple markets, enabling digital-first distribution and high-touch...
-
Medewerker Customer Support
il y a 4 semaines
Brussels, Belgique Robert Half Temps pleinRobert Half is momenteel dringend op zoek naar een **Medewerker Customer Support** (m/v/x). Het bedrijf, actief in de telecomsector, is gevestigd in het **centrum** van **Brussel** en is gemakkelijk bereikbaar met de openbaar vervoer. U zal de link vormen tussen de eerstelijns - en tweedelijnsdienst. Waarbij u de eerstelijnsdienst gaat ondersteunen op vlak...
-
Customer Service Officer
il y a 3 jours
Brussels, Brussels, Belgique Robert Half Temps pleinFor one of our clients, Robert Half is looking for a Customer Service Officer (m/f/x) with excellent knowledge of Dutch and French for a permanent contract after interim period. Our client is a listed multinational company active in the mobility sector. They are located in the center of Brussels. Your role as Customer Service Officer (m/f/x): Respond on...
-
customer service officer
il y a 3 jours
Brussels, Brussels, Belgique Robert Half Temps pleinFor one of our clients, Robert Half is looking for a Customer Service Officer (m/f/x) with excellent knowledge of Dutch and French for a permanent contract after interim period. Our client is a listed multinational company active in the mobility sector. They are located in the center of Brussels. Your role as Customer Service Officer (m/f/x): Respond on...
-
Customer Support
Il y a 7 mois
Brussels, Belgique Icare Executive Search Temps pleinICARE Executive Search, cabinet de recrutement et de chasse de tête, recherche pour le compte de son client un Customer Support en CDI à Bruxelles. En tant que Customer Support aux côtés du responsable Commercial Belgique - Luxembourg, vous aurez pour missions principales: - Planification des interventions des techniciens - Assurer la communication des...
-
Customer Support/ Sales Support
Il y a 7 mois
Brussels, Belgique PlanetGroup Temps pleinVoor een Internationaal bedrijf, actief in de energiesector, zijn wij op zoek naar een Customer Support Medewerker. - Functieomschrijving Als Customer Support Medewerker ben jij de spil tussen het sales departement en de klanten. Jouw taken zullen de volgende zijn: - Ondersteuning bieden bij het opstellen van commerciële offertes. - Contracten opmaken...
-
Customer Support Medewerker
Il y a 7 mois
Brussels, Belgique Robert Half Belgium Temps pleinRobert Half is op zoek naar een Customer Support Medewerker (m/v/x) voor een bedrijf in het centrum van Brussel. Robert Half is op zoek naar een Customer Support Medewerker (m/v/x) voor een bedrijf in het centrum van Brussel. Onze klant is een bedrijf op mensenmaat dat actief is in de auteursrechtensector. U komt terecht in een bekend bedrijf en een...
-
Medewerker Customer Support
Il y a 6 mois
Brussels, Belgique Robert Half Belgium Temps pleinRobert Half is momenteel dringend op zoek naar een tweetalig FR/NL Medewerker Customer Support - Contact Centre. Robert Half is momenteel dringend op zoek naar een tweetalig FR/NL Medewerker Customer Support - Contact Centre. Het bedrijf is een naamloze vennootschap van publiek recht actief in de telecomsector, gevestigd in het centrum van Brussel en is...
-
Customer & Sales Support Officer
il y a 3 semaines
Brussels, Belgique Unique Belgium Temps plein**Omschrijving**: Als Customer & Sales Support Officer maakt deel uit van het Cards Team binnen Electric Vehicles. Hier ben je verantwoordelijk voor** operationele ondersteuning van verkoopteams en klanten met betrekking tot Laadkaarten**. - **Administratieve ondersteuning en verkoopondersteuning** voor de Electric Vehicles afdeling i.v.m. de laadkaarten. -...
-
Operations Customers Officer
il y a 4 semaines
Brussels, Belgique Evertys Temps pleinBrussels Finance **Organization description**: - Ensure day-to-day operational support and control - 1st point of contact for the customers - Provide ad hoc project support and answers to customers' questions - Issue management and reporting - Guarantee business continuity and customer satisfaction **Our offer**: - Bachelor’s or Master’s degree -...
-
Sales Support Officer
Il y a 4 mois
Brussels, Belgique Citymesh NV Temps pleinAt DIGI BELGIUM, we're not just stepping into the telecom landscape; we're here to revolutionize it. With bold ambitions and a relentless drive, our mission is to disrupt the status quo, championing a customer-centric approach and a commitment to innovation. We're not just participants in the telecom industry; we're leading a transformative wave, reshaping...