Customer Support Specialist

Il y a 7 mois


Brussels, Belgique Sennheiser Temps plein

Sound made by Sennheiser - For more than 75 years, we are among the world’s leading manufacturers of audio products, building the future of audio. We are proud of our finely engineered microphones and audio solutions that connect people and create remarkable sound experiences - whether in the studio, conference room, or on stage.

For us, the audio industry is one of the most exciting to work in. In our global family business, you can expect not only a unique team where we trust, value and support each other, but also the opportunity to make your own significant contribution to our collective progress.

Sounds good? Join us as:
**Customer Support Specialist**

***The position**:
Ever had a customer support experience that felt different — where the quality of service shone through? At Sennheiser our department of customer support considers a small and enthusiastic team that is working solution based for our B2B customers as music stores, integrators and Sennheiser dealers within EMEA.

We are looking for a new colleague to look after the Benefra region and who prioritizes exceptional customer care, building a relation with our customers and ensuring our customers always feel valued and satisfied.

**Your tasks**:
**Your core tasks include**:

- Providing information about pricing, backorders with estimated ship dates,
- Interfacing with Supply Chain, Accounts Receivable, Marketing, Service, Warehouse and Technical Support ensuring a smooth process,
- Attending product trainings and
- Maintaining customer files.

**Your profile**:

- ** **2+years previous customer service experience/order handling in a technical sales environment;
- Excellent communication (oral and written) skills in French, Dutch and English;
- Experience with MS Office and CRM system and able to quickly learn company systems and tools;
- Excellent customer service attitude; able to handle difficult customers with diplomacy and tact and to meet deadlines & balance multiple projects in a fast-paced environment;
- Actively seeks additional experience and knowledge in technical/ functional areas to gain expertise beyond current assignments;
- Analytical, Organizational and problem-solving skills;
- Able to organize and manage highly-detailed processes effectively;
- Promote a pro active and positive work atmosphere;
- Results focused by aiming for and exceeding performance targets and goals to drive personal accountability.

**Your benefits**:
**Environment**: Join our international family business where you’ll experience a modern, exciting work environment, and a culture where we value people and attitude as our most important assets.
- **Tasks**: International team collaboration and interesting projects that define the future of audio.
- **Compensation package**: We offer a competitive compensation package.

**Do you have any questions?



  • Brussels, Belgique HAYS Temps plein

    Brussel | Customer Support Specialist | Audiosector | NL/FR | Vast contract **Je nieuwe functie** Als Customer Support Specialist verwerk je klantinformatie en behandel je vragen, problemen en klachten op een professionele manier. Je staat in contact met klanten, collega’s, dealers en eindgebruikers. Alsook met Supply Chain, Marketing, Warehouse en...


  • Brussels, Belgique Sennheiser Temps plein

    **Commercial Customer Support Specialist EMEA- Pro Audio** **Based in Marlow, UK** **We offer a unique opportunity within a global market leader within audio industry. We are looking for a Commercial Customer Support Specialist to join our Customer Service EMEA Team.** Sennheiser is a family owned German company, which stands for excellent technology and...

  • Customer Support

    Il y a 7 mois


    Brussels, Belgique Optimy Temps plein

    Optimy is a Belgian tech scale-up and the European leader in the Social Impact industry that enables any organization to manage and align its grant, volunteering, donation, and sponsorship programs. At Optimy, we believe that corporations are a force for good and can make the world a better place. For more than 12 years, we have enabled organizations to...


  • Brussels, Belgique Thynk.Cloud Temps plein

    **Why join Thynk?**: Founded by a team of experienced SaaS founders and hospitality executives, Thynk is on a mission to revolutionize the 2T$ hospitality industry and become a new vertical SaaS giant, following the footsteps of Veeva and nCino. Our ambition is fuelled by a fantastic product built on top of the Salesforce platform and a spot on time to...


  • Brussels, Belgique OneSpan Temps plein

    At OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...


  • Brussels, Belgique OneSpan Temps plein

    At OneSpan, we're reimagining trust to help businesses to thrive by enabling secure, compliant, and frictionless digital agreements and transactions. Across the globe, we are trusted by global enterprises, including more than 60% of the world's largest 100 banks, to enrich their customer experience and mitigate threats today, while preparing to take full...


  • Brussels, Belgique Waters Corporation Temps plein

    Overview: - Are you looking for an impactful role for a fast-growing company that helps advance science and human well-being? - Would you like the freedom of being field based where no day is the same and you get the opportunity to become a trusted advisor to our customers? - Are you looking for lots of opportunities to grow, develop, learn, and progress in...


  • Brussels, Belgique Viva Wallet Temps plein

    APN is your best friend? A firmware update is always a good idea for you? Do you consider problem solving as your strongest skill? If we have just described a typical day of yours, then YOU might be the EXPERT we are looking to ‘’join our forces’’! **The role**: The Technical Support Specialist, will join our Technical Support Team (part of the...

  • IT Support Specialist

    il y a 7 jours


    Brussels, Belgique Sharp Brains - Global IT Support Temps plein

    **JD: EUC L1** **Location: Ahlstrom-Munksjö Malmédy SA Avenue de Pont de Warche, 1 BE- 4960 Malmédy Belgium** **Job Type: Part-Time Contract - Two days a week (16 HOURS)** Providing Field Service Support at the specified location within the committed service levels ensuring customer satisfaction - Raise ticket with OEM vendor in case of system under...


  • Brussels, Belgique bioMérieux Temps plein

    A family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution...

  • IT Support Specialist

    il y a 1 semaine


    Brussels, Belgique Pauwels Consulting Temps plein

    **Job description**: Pauwels Consulting is searching for a passionate IT Support Specialist. Are you the one-in-a-kind IT Support Specialist that dares to take on challenging projects at our clients? At Pauwels Consulting we not only mix and match our consultants with the different projects, we actively strive for career and personal growth for all our...

  • IT Support Specialist

    il y a 2 semaines


    Brussels, Belgique Getronics Temps plein

    Nature of tasks Service desk agent, incident agent and analyst, problem agent and analyst Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate **First and second-line support**: remote and on-site support Recording & tracking incident and request information Recording & tracking Problem...

  • IT Support Specialist

    Il y a 2 mois


    Brussels, Belgique CTG Temps plein

    **IT SERVICE MANAGEMENT** **BRUSSELS**: **Sylvain Marsal** **Recruiter** **IT SUPPORT SPECIALITST FOR THE EUROPEAN INSTITUTIONS**: Are you ready to embark on an exciting journey with CTG IT Solutions? We are seeking a dynamic **IT Support Specialist** to join our team, working alongside a prestigious European Institution based in Belgium. **YOUR...

  • Business Support

    il y a 3 jours


    Brussels, Belgique Agilent Technologies Temps plein

    Business Support / Tender Offers Specialist Time type: Full time Posted on: Posted 11 Days Ago Job requisition id: 4025562 As our next **Business Support Specialist**, you will be responsible for ensuring tender legal compliance for private & public contracts in Belgium, working closely with legal and sales departments. **Your key responsibilities will...

  • Customer Support

    Il y a 7 mois


    Brussels, Belgique Icare Executive Search Temps plein

    ICARE Executive Search, cabinet de recrutement et de chasse de tête, recherche pour le compte de son client un Customer Support en CDI à Bruxelles. En tant que Customer Support aux côtés du responsable Commercial Belgique - Luxembourg, vous aurez pour missions principales: - Planification des interventions des techniciens - Assurer la communication des...


  • Brussels, Belgique Viva Wallet Temps plein

    **Description** E-Commerce & Technical Support Specialist/IT Support/ IT Support Officer **(Dutch or French, and English language skills essential)** Are you a tech savvy professional with experience or have an interest in troubleshooting solutions? Are you familiar with the terms Woo-Commerce, Shopify, PrestaShop, and other similar plugins? Is APN your...


  • Brussels, Belgique Sopra Steria Temps plein

    Sopra Steria is looking for a Technical Support Specialist - Cybersecurity. As a Level 1&2 Technical Support Specialist, you are responsible for providing technical support in the service domain and monitoring our cybersecurity measures. - Required skills and experience:_ - Resolving technical issues and providing support for the implementation and...


  • Brussels, Belgique Getronics Temps plein

    **Nature of tasks** - Service desk agent, incident agent and analyst, problem agent and analyst - Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate - First and second-line support: remote and on-site support - Recording & tracking incident and request information - Recording & tracking...

  • IT Specialist

    Il y a 7 mois


    Brussels, Belgique U.S. Army Element SHAPE Temps plein

    **Duties**: - Serves as an Information Technology (IT) Specialist within Allied Special Operations Forces Command (SOFCOM), Office of the Chief Information Officer (CIO). - Responsible for the planning and delivery of customer support services, including installation, configuration, troubleshooting, customer assistance and/or training, in response to...


  • Brussels, Belgique Latham & Watkins LLP Temps plein

    About Latham & Watkins: Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect,...