IT Support Specialist

il y a 2 jours


Brussels, Belgique Pauwels Consulting Temps plein

**Job description**:
Pauwels Consulting is searching for a passionate IT Support Specialist. Are you the one-in-a-kind IT Support Specialist that dares to take on challenging projects at our clients?

At Pauwels Consulting we not only mix and match our consultants with the different projects, we actively strive for career and personal growth for all our colleagues.

Within the Pauwels family, you will also find a strong community of skilled colleagues which will enable you to exchange ideas, experiences and maybe even discover new niches

As an **IT Support Specialist**, you will be part of the **Technology & Data management** department with two other people. You will be responsible for:

- maintaining the company's IT network, servers and security systems to ensure business continuity
- providing 1st and 2nd line support to the employees and to the members of the company, you will have to deal with issues related to hardware, software and network
- investigating and diagnosing technical problems and making recommendations for improving the company's IT systems as well as carrying out routine configuration and installation of IT solutions
- the maintenance of both the IT infrastructure and the ERP (custom-made database developed in.NET by a service provider) and you will contribute to its evolution with new suggestions of improvements

**Benefits**:

- Challenging projects based on your interests and skills
- Personal follow-up and clear, transparent communication both before and after commencement of employment
- Possibility to follow extra training
- Inspiring network events and legendary after work drinks
- Strong network of industry leading clients
- Expertise within IT, Engineering and Life Sciences
- A flying start for every junior, growth opportunities and possibility to share gathered knowledge for more senior employees

**Have you got what it takes?**:

- You have at least 5 years of experience in a similar position
- You have good knowledge of and experience with Windows OS, Windows Server, Active Directory, Exchange server, Microsoft 365, Azure, routers, firewall, TCP/IP, WiFi, VPN, Microsoft Office, Microsoft Power BI, etc as well as strong skills in Excel for cleaning and reformatting data as well as automating tasks
- You can demonstrate profound analytical, problem-solving skills and are customer oriented
- You have experience in writing technical specifications for business requirements. Moreover, you can translate complex technical concepts and processes in common language to your colleagues in other departments
- You have experience in software development lifecycle: requirements, analysis, documentation, implementation and testing
- You are proficient in English (ideally you also speak French or/and Dutch)

Reference number: 50079


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