Application Support M/w/x

il y a 2 jours


SintAgathaBerchem, Belgique BELGAFIBRE Temps plein

**Description de la fonction
**Description of tasks**
- Keep end-user informed on request status and progress
- Participate to meetings with the development team.
- Improving documentation/ manual for training/shared knowledge

**Description du profil
**Knowledge and skills**
- Higher education or equivalent overall experience
- A first successful experience in user support (minimum 1 year)
- European level C1 in French and English is mandatory
- Have a good analytical skills and quickly understand process
- Be solution-oriented as well proactive and reactive to any problem
- High communication skills and insure customer satisfaction
- Ability to work in an international/multicultural environment
- Strong team player with excellent relationship skills
- You are stress resistant and are able to impart knowledge at various levels

**_Miscellaneous: _**
- Any other language is an asset
- ITIL Foundation Certified
- Experience in European Institution is an asset

**Informations supplementaires**
Lieu de travail Berchem-Sainte-Agathe, Belgique

Type de contrat : Travail


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