![HNM Solutions](https://media.trabajo.org/img/noimg.jpg)
Digital Workplace Service Consultant
il y a 2 jours
**Job ID: HNMJD3373**:
**Role: Digital Workplace Service Consultant**
**Location: Brussels,Belgium**
**Language: Dutch, French and English**
**Description**:
- **Digital workplace services**:
- Acting as a purchasing agent in the context of the scope of the underlying Project: the acquisition, maintenance, licensing of the sensing, printing, scanning, computing devices (e.g. laptops, desktops, tablets, mobile devices), management software, endpoint device backups and antivirus software. Management of the devices (e.g. computing, sensing, printing and scanning), both current and future, including software image build and deployment services.
- Service for kiosk mode computing devices.
- Endpoint device backup and restore services.
- IMAC services for hardware and software remote or on site.
- Remote site tools.
- Software administration.
- Dispatch and monitor break/fix repairs.
- Inventory management.
- Warehousing (incl. repair and warranty support, decommissioning and scrap services).
- Field services /desk side support.
- Collaboration tools (O365 ecosystem) and administration.
- Antivirus management for client devices.
- Continuous service improvement, innovation and planning.
**Service desk services**:
- Acting as a purchasing agent in the context of the scope of the
- underlying Project: the acquisition, maintenance, licensing of tooling to manage a service desk.
- First-line multichannel (e.g. chatbot) end user support.
- Service desk operations and administration.
- Service desk planning and analysis.
- Request fulfilment, incident management, problem and change management for end user incidents.
- Remote support.
- Management of self-help support.
- Knowledge management.
- Service desk reporting (planned and ad-hoc reporting).
- Continuous service improvement, innovation and planning.
**Service integration (SIAM)**:
- The SIAM activities aim to create a seamless end to end experience for all the work executed by Suppliers for all lots of this Project, client as an internal provider and potential new external providers. The description of the activities will be based on the SIAM BOK (“Body of Knowledge”), and include. End-to-end performance management, composed of the following key Processes.
- IT service continuity management.
- Service compliance.
- Continuous service improvement.
- Capacity management.
- Availability management.
- Service performance management;
- Financial management
- Service assurance.
**Service aggregation brokerage and delivery coordination, composed of the following key processes**:
- Change management.
- Problem management.
- Incident management.
- Major incident management.
- Configuration management.
- Urgent Openings
- Contract/Freelance
- Contract to Hire
- Direct Hire
-
Digital Workplace Manager
Il y a 2 mois
Brussels, Belgique Pauwels Consulting Temps pleinPauwels consulting is searching for a Digital Workplace Manager. Are you that one-of-a-kind Digital Workplace Manager that dares to take on challenging projects at our clients? Then do read on! At Pauwels Consulting, we don’t just mix and match our consultants with different projects, but we actively pursue career and personal growth for every single one...
-
Service Manager Digital Workplace
il y a 2 semaines
Brussels, Belgique Brussels Airport Temps plein**Be part of our beating heart** Brussels Airport wil bekend staan als een van de beste luchthavens ter wereld, een volledig verbonden economische hub voor mensen en bedrijven, het kloppende hart van Europa, waar klanten, innovatie en duurzaamheid centraal staan. Wil jij de luchthaven van vandaag en morgen helpen vormgeven? Stop met dromen en kom ons team...
-
Bde - Digital Workplace
il y a 4 semaines
Brussels, Belgique SoftwareOne Temps pleinJob Function: Sales Why SoftwareONE?: The role: **The role** A Business Development Executive (BDE Digital Workplace) is a solutioning expert against customer problems/ business needs. The BDE identifies, develops, and lands opportunities for defined portfolio elements in cooperation with Account Management (AM). Digital Workplace Services deliver deep...
-
Service Manager Digital Workplace
Il y a 2 mois
Brussels, Belgique Brussels Airport Company Temps pleinBe part of our beating heart Brussels Airport wil bekend staan als een van de beste luchthavens ter wereld, een volledig verbonden economische hub voor mensen en bedrijven, het kloppende hart van Europa, waar klanten, innovatie en duurzaamheid centraal staan. Wil jij de luchthaven van vandaag en morgen helpen vormgeven?Stop met dromen en kom ons team...
-
Service Manager Digital Workplace
il y a 4 semaines
Brussels, Belgique Brussels Airport Company Temps pleinBe part of our beating heart Brussels Airport wil bekend staan als een van de beste luchthavens ter wereld, een volledig verbonden economische hub voor mensen en bedrijven, het kloppende hart van Europa, waar klanten, innovatie en duurzaamheid centraal staan. Wil jij de luchthaven van vandaag en morgen helpen vormgeven?Stop met dromen en kom ons team...
-
Service Manager Digital Workplace
il y a 4 semaines
Brussels, Belgique Brussels Airport Company Temps pleinBe part of our beating heart Brussels Airport wil bekend staan als een van de beste luchthavens ter wereld, een volledig verbonden economische hub voor mensen en bedrijven, het kloppende hart van Europa, waar klanten, innovatie en duurzaamheid centraal staan. Wil jij de luchthaven van vandaag en morgen helpen vormgeven?Stop met dromen en kom ons team...
-
Workplace Advisory, Senior Consultant
il y a 4 semaines
Brussels, Belgique Avanade Temps pleinPair your adaptable, collaborative, curious mindset with your tech skills to help client digitally transform their ways of working. Better experience for air travellers? Data to help a non-profit better serve kids with needs? An Advisory role at Avanade offers you a purposeful career. Know your clients’ needs inside out, work with them beginning to end,...
-
Facility & Workplace Consultant
il y a 2 semaines
Brussels, Belgique AREMIS Temps pleinDescription de fonction**_Voulez-vous nous rejoindre en tant que nouveau Facility & Workplace Consultant ?_** En tant que consultant en installations et lieux de travail, vous serez la personne qui guidera nos clients dans l'orientation, l'expansion et la transformation de leur environnement d'installations. Vous les inspirerez en proposant des solutions...
-
Workplace Advisory, Senior Consultant
il y a 2 semaines
Brussels, Belgique Avanade Temps pleinCome join us Our Workplace Advisory team sits at the intersection of business strategy, technology and industries and thrives on turning ideas and innovations into breakthrough results for leading organisations around the world. As a Sr Consultant, you will focus on providing advisory and implementation insights and services to help clients realise...
-
Workplace Advisory, Senior Consultant
il y a 1 semaine
Brussels, Belgique Avanade Temps pleinPair your adaptable, collaborative, curious mindset with your tech skills to help client digitally transform their ways of working. Better experience for air travellers? Data to help a non-profit better serve kids with needs? An Advisory role at Avanade offers you a purposeful career. Know your clients’ needs inside out, work with them beginning to end,...
-
Digital Consultant
il y a 3 semaines
Brussels, Belgique Anais Digital Temps plein**Location** - Brussels, Belgium **Type of job** - Full-time **Category** - Management ANAIS Digital helps its customers accelerate their digitalization by following a lean/agile approach centered on people and data to design digital products that users adopt, and that create a data asset that has value! **Your mission**: As a **Digital Consultant**, you...
-
Workplace-as-a-service/workplace Outsourcing Expert
il y a 3 semaines
Brussels, Belgique Proximus Group Temps pleinProximus is active as a provider of digital services and communication solutions on the Belgian and international markets. We offer our customers a world of digital opportunities so that they can live better and work smarter. We do this by offering products and services tailored to the needs of every customer and by being a partner of citizens, companies and...
-
Digital Workplace Architect
il y a 4 semaines
Brussels, Belgique Proximus Temps pleinA job at Proximus? You’ll find that everything revolves around the idea ‘Think Possible’. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working smarter. ...
-
Product Manager Digital Workplace
il y a 3 semaines
Brussels, Belgique Paradigm Temps plein**Product Manager Digital Workplace** **Vous voulez...** - donner du sens à votre métier en mettant vos compétences au service de la Région Bruxelloise et de ses citoyens, - rejoindre une organisation durable, dynamique, et en pleine croissance, - exercer une fonction passionnante, dans une organisation à la pointe de son domaine, - travailler dans une...
-
Enterprise Architect
il y a 2 semaines
Brussels, Belgique Tergos Temps pleinFor a global player in it's industry, located in/around Brussels I'm looking for an Enterprise Architect - Digital Workplace. You will be responsible for the global strategy of the digital workplace. A big part of this roll is managing the key IT projects of the workplace environment and the contract management. Roll & responsibilities Design, implement,...
-
Architecte Informatique Digital Workplace
il y a 4 semaines
Brussels, Belgique Intuition IT Solutions Ltd. Temps pleinDigital Workplace devient de plus en plus important dans le paysage professionnel. Il est donc difficile de trouver des initiatives ou des solutions qui ne touchent pas le domaine du lieu de Digital Workplace par au moins un ou plusieurs points. Nous sommes à la recherche d'un architecte de solutions Digital Workplace, qui peut aider à façonner le lieu...
-
Service Delivery Manager
il y a 3 semaines
Brussels, Belgique AXA Temps pleinAt AXA Belgium, the mission of the Workplace Services teams is to enable our Workforce with reliable Workplace capabilities to ensure efficient collaboration where and whenever they need it and this in a secured environment. The Workplace team aims to deliver, support, and make evolve the full range of Digital Workplace solutions & services used by the AXA...
-
Service Delivery Manager
il y a 1 semaine
Brussels, Belgique AXA Temps pleinAt AXA Belgium, the mission of the Workplace Services teams is to enable our Workforce with reliable Workplace capabilities to ensure efficient collaboration where and whenever they need it and this in a secured environment. The Workplace team aims to deliver, support, and make evolve the full range of Digital Workplace solutions & services used by the AXA...
-
Service Delivery Manager
il y a 4 semaines
Brussels, Belgique AXA Belgium Temps pleinIn Belgium, AXA is market leader in non-life insurance. We have more than 3,000 enthusiastic employees whose aim is to move from payer to partner for our 3 million clients.Our employees are our greatest asset. Therefore, a pleasant and modern working atmosphere is crucial to us. Together we seek to foster a diverse and inclusive culture where thoughts and...
-
Service Delivery Manager
il y a 4 semaines
Brussels, Belgique AXA Belgium Temps pleinIn Belgium, AXA is market leader in non-life insurance. We have more than 3,000 enthusiastic employees whose aim is to move from payer to partner for our 3 million clients.Our employees are our greatest asset. Therefore, a pleasant and modern working atmosphere is crucial to us. Together we seek to foster a diverse and inclusive culture where thoughts and...