Logistics & Customer Experience Analyst
Il y a 6 mois
Why Patients Need You
Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You’ll help bring medicines to the world even faster by embracing challenges, imagining what’s possible and taking action.
What You Will Achieve
Working with a dynamic team of Logistics and Supply Chain experts, you will play a critical role in developing and implementing mid-to long-term supply chain strategies and networks through a range of activities. Some of the activities that you will manage include addressing capacity issues and production location decisions in support of business growth and execution of new programs. Your team will rely on your management skills while forecasting and planning key events, and new product launches. Your breadth of experience will be leveraged for increasing effectiveness of supply chain initiatives through monitoring key performance indicators and coordinating cross-functional work teams.
As a Senior Associate, your knowledge and skills will contribute towards the goals and objectives of the team. Your focus and ability to meet team targets will help in completing critical deliverables. Your innovative use of communication tools and techniques will facilitate in explaining difficult issues and establishing consensus between teams.
It is your hard work and focus that will help for Pfizer’s customers and patients to receive the medicines they need, when they need them.
How You Will Achieve It
- Contribute to the completion of projects and manage own time to meet agreed targets and develop plans for activities on own projects.
- Develop inventory targets and budgets.
- Consult with and informs AMP Supply Planners of market dynamics that influence continuity of supply, both through forecast adjustments as well as through dialogue when appropriate.
- Responsible for ensuring Supply Assurance and Supply Chain performance of assigned portfolio of products.
- Represent region in global and regional forums (for assigned product portfolio).
- Monitor and manage inventory shelf-life and expiry dates minimizing write-offs whilst improving processes to avoid obsolescence.
- Plan and implement routine launch, in-line product extensions, and major product changes enabling business unit growth.
- Perform root cause analysis of inventory deviations vs. targets and of inventory drivers and define improvement plans.
- Partner with AMP Team Lead and AMP Hub Senior Supply Planners to drive resolution of escalated issues in SCA (Supply Chain Agreement).
- Exhibit strong knowledge of legislation, market practice and understanding of local Logistics market business environment.
- Serve as point of contact to brand supply leads and manufacturing sites for any questions related to supply issues, resolution plans, inventory for assigned set of products.
- Manage market forecasts in partnership with Supply Chain and related Pfizer Global Supply colleagues and functions.
- Ensure compliance with all relevant regulations and a state of audit readiness.
**Qualifications**:
Must-Have
- Bachelor's Degree
- 3+ years’ experience
- Experience and working knowledge of Clinical Supply Systems
- Demonstrated experience in pharmaceutical operations, understanding of pharmaceutical industry commercial dynamics, trends and regulatory processes.
- Knowledge of production and capacity planning, shop floor control, distribution planning and inventory control
- Ability to observe patterns and trends in data, determining root cause of issues and drawing proper conclusions from analysis
- Develop effective relationships with multiple stakeholders and quick grasp and understanding of complex situations involving many moving parts
- Fluent both written and verbally in English
Nice-to-Have
- Master's degree
- Knowledge and experience in System Application & Products environment
Work Location Assignment: Flexible
- Pfizer discovers, develops, manufactures and distributes medicines and vaccines. Pfizer wants to contribute to better health and wellness for everyone, at every stage of life. Pfizer works with the government and other health partners to provide quality and accessible healthcare. The patient is central to this story._
- Pfizer has four offices in Belgium with which it supports its Belgian and international activities: 1) Anderlecht, where the Pfizer Clinical Research Unit is located. This is a fully equipped phase 1 research center. With that of New Haven (US), it is one of two Phase 1 Pfizer research centers in the world, 2)_
- _
- Elsene_
- , the Belgian headquarters, 3)_
- _
- Puurs_
- , Pfizer's production and packaging site, and 4) Zaventem, the international Pfizer's Logistics Center._
- More information can be found at_
- _- ,_
- _- _
- and on Facebook and Twitter._
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