Digital Marketing Executive
il y a 3 semaines
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy which assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Working with globally recognized brands, they engage in conversations through various channels, connecting with millions of customers regularly.
The company is seeking to onboard a Flemish-speaking Digital Marketing Executive. In this role, you will setup and coordinate omnichannel marketing communications campaigns from A to Z for one of the clients of the employer in Telecommunication industry. These campaigns are mainly centered around building brand engagement and loyalty for client’s existing customer base. You actively work with our account team, but also with our client’s marketing department which is one of the largest in Belgium.
Position: Digital Marketing Executive
Location: Hybrid - Mondays at the BPO office, Thursdays at client's office, the rest is work from home
Employment type: Full-time
**DUTIES AND RESPONSIBILITIES**:
- Respond to client briefings, understand the client needs and respond with an
appropriate project proposal
- Manage, coordinate & challenge the communication campaigns (360°) from a digital point of view across stakeholders, including agencies
- Ensure smooth customer journey
- Stay responsible for the the management of the advantages proposed in the loyalty project (copy, code activation, testing & reporting)
- Design engaging customer advantages together with our client’s marketing department
- Coordinate with CRM for target selection and campaign set-up
- Monitor the campaign results and adapt where necessary
- Prepare a clear end-to-end campaign analysis
- Suggest ways to improve reach, effectiveness and engagement for future campaigns
**REQUIREMENTS**:
- A degree in marketing or communication or equivalent experience
- At least 4 years of experience working for a marketing agency, a marketing department or a Customer Experience department
- Excellent communication skills in Flemish/Dutch and English. French will be a great asset
- Good organization skills
- Knowledge of Excel and PowerPoint
- Eager to learn, problem solver, and digital minded
- Dynamic team player, fun and self-motivated
- Passionate about marketing, building customer-centric journeys and omnichannel
orchestration
**OFFER**:
- Dedication to your career growth and professional development
- Actively diverse and inclusive culture
- Community-minded organization committed to giving back
- Global team of curious lifelong learners guided by our company values
- Competitive compensation, performance bonus opportunities, benefits you'd
expect and maybe a few that would pleasantly surprise you
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