![Montrium Inc](https://media.trabajo.org/img/noimg.jpg)
Clinical Solutions Specialist
Il y a 2 mois
Montrium’s mission is to accelerate the development and approval of new medicines worldwide.
Our SaaS solution helps manage clinical trial records, so information is quickly organized to:
- Improve the monitoring of clinical trial results
- Simplify collaboration between all scientists involved across the globe
- Accelerate access to data during inspections
Our North American headquarters is located in Canada and our European headquarters is in Brussels, Belgium.
As we expand our reach and customer base, we are looking for someone to **join the Customer Experience team in our Brussels office **to be the main point of contact for our customers and ensure success in the customer journey.
As a Clinical Solutions Specialist at Montrium, you will:
- Serve as the main point of contact for Montrium’s SaaS customers from onboarding to adoption and growth
- Accompany customers through the implementation Montrium products, including training and user acceptance testing
- Maintain a cadence of communication with customers post-implementation to ensure we are exceeding customer service expectations
- Collaborate with various departments to ensure customer satisfaction for retention and account expansion
- Provide feedback to the Product team based on customer feedback and observations
- Participate in support requests and follow up with technical support resources, as needed
- Participate in the development and maintenance of Help Center resources such as articles and videos
- Participate in software testing activities
- Participate in continuous improvement - establishing new ways to improve the customer experience
**Qualifications**:
- Bachelor’s degree in a field such as Engineering, Sciences, Information Technology, or equivalent experience with a minimum of 2 years’ experience in the life sciences industry as a clinical research professional or in a SaaS customer service role
- Life sciences industry knowledge (ICH-GCP, FDA CFR 21 Part 11, basic concepts and regulation related to clinical research and regulatory submissions)
- Outstanding organization, communication, and interpersonal skills essential
- Proven ability to analyze and troubleshoot problems
- Ability to quickly learn and acquire new technologies autonomously
- Outstanding writing skills in English
- Sporadic domestic and international travel (post-Covid)
-
Clinical Contract Specialist Brussels
Il y a 2 mois
Brussels, Belgique Resourcing Life Science Temps plein**Company Description** Our client is a Global CRO currently supporting various Pharmaceutical & Biotech companies globally. They offer a full service solution encompassing clinical & non-clinical development, peri-approval & market access. They are currently seeking a Clinical Contract Specialist office based in Brussels. Job Overview - Prepare &...
-
Clinical Solutions Specialist
Il y a 2 mois
Brussels, Belgique Montrium Inc Temps pleinMontrium’s mission is to accelerate the development and approval of new medicines worldwide. Our SaaS solution helps manage clinical trial records, so information is quickly organized to: - Improve the monitoring of clinical trial results - Simplify collaboration between all scientists involved across the globe - Accelerate access to data during...
-
Clinical Solutions Specialist
il y a 3 semaines
Brussels, Belgique Montrium Inc Temps pleinMontrium’s mission is to accelerate the development and approval of new medicines worldwide. Our SaaS solution helps manage clinical trial records, so information is quickly organized to: - Improve the monitoring of clinical trial results - Simplify collaboration between all scientists involved across the globe - Accelerate access to data during...
-
Clinical Solutions Specialist
il y a 3 semaines
Brussels, Belgique Montrium Inc Temps pleinMontrium’s mission is to accelerate the development and approval of new medicines worldwide. Our SaaS solution helps manage clinical trial records, so information is quickly organized to: - Improve the monitoring of clinical trial results - Simplify collaboration between all scientists involved across the globe - Accelerate access to data during...
-
Clinical Application Specialist Ct
il y a 4 semaines
Brussels, Belgique Philips Temps plein**Job Title**: Clinical Application Specialist CT Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully...
-
Clinical Appliation Specialist Mri
il y a 3 semaines
Brussels, Belgique Philips Temps plein**Job Title**: Clinical Appliation Specialist MRI **Your role** - Developing and executing a high quality educational program for each customer for both after-sales installation trainings and educational contracts, in order to maximize the knowledge of the user regarding the operation of the system and to enable them to get the maximum performance out of...
-
Clinical Site Contract Specialist
il y a 2 semaines
Brussels, Belgique Thermo Fisher Scientific Temps plein**Clinical Site Contract Specialist - Netherlands** PPD, part of Thermo Fisher Scientific are currently hiring for a Site Contract Specialist to join our Clinical Operations team in the Netherlands. This role is vitial in the sucessful start-up of clinical trials in country and can be either home based, Office based in Ede or Hybrid. At Thermo Fisher...
-
Clinical Site Contract Specialist
il y a 3 semaines
Brussels, Belgique Thermo Fisher Scientific Temps plein**Clinical Site Contract Specialist - Netherlands** PPD, part of Thermo Fisher Scientific are currently hiring for a Site Contract Specialist to join our Clinical Operations team in the Netherlands. This role is vitial in the sucessful start-up of clinical trials in country and can be either home based, Office based in Ede or Hybrid. At Thermo Fisher...
-
Medical Information Specialist Brussels
il y a 4 semaines
Brussels, Belgique Resourcing Life Science Temps plein**Company Description** Our client is a Global CRO currently supporting various Pharmaceutical & Biotech companies globally. They offer a full service solution encompassing clinical & non-clinical development, peri-approval & market access. They are currently seeking a Medical Information Specialist based in Brussels. **Job Overview** - To liaise with key...
-
Clinical Business Analyst/project Manager
il y a 2 semaines
Brussels, Belgique AMA European Consulting Temps plein**Context**: We are part of a digital clinical operations team responsible for managing various digital solutions in clinical trials, particularly focusing on MyVeeva, a clinical outcomes assessment solution. This role supports and helps configure MyVeeva based on study team requirements and clinical operations. The role involves understanding clinical...
-
Senior Start Up Specialist Brussels
il y a 4 semaines
Brussels, Belgique Resourcing Life Science Temps plein**Company Description** Our client is a Global CRO currently supporting various Pharmaceutical & Biotech companies globally. They offer a full service solution encompassing clinical & non-clinical development, peri-approval & market access. They are currently seeking a Start up Specialist office based in Brussels. **Job Overview** - Responsible for CA &...
-
Clinical Application Specialist
il y a 2 semaines
Brussels, Belgique Philips Temps plein**Job Title**: Clinical Application Specialist - Hospital Patient Monitoring (Wallonia/Brussels) Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do,...
-
Senior Clinical Trial and Contract Specialist
il y a 3 semaines
Brussels, Belgique MSD Temps pleinAs part of a dynamic and passionate team, this specialist is responsible for hybrid operational support in phase 1 early stage clinical trials across Europe. This hybrid operational function includes, but is not limited to: - operational project support to the Early Stage Development Scientist, responsibility for in-house operational activities in...
-
Clinical Data Coordinator
il y a 5 jours
Brussels, Belgique Resourcing Life Science Temps plein**Company Description** Our client is a Global CRO currently supporting various Pharmaceutical & Biotech companies globally. They offer a full service solution encompassing clinical & non-clinical development, peri-approval & market access. They are currently seeking a Clinical Data Coordinator in Belgium. **Job Overview** - Ensuring data is entered into...
-
Solution Specialist
Il y a 2 mois
Brussels, Belgique Cronos Europa Temps pleinFor one of our clients at the European Parliament, we are currently hiring a **Solution Specialist**. **Main tasks**: - Perform IT integration operations of current security systems and future IT systems, - Perform IT integration operations of current security systems and IT systems for other entities/services, internal and external, - Analyse, evaluate...
-
Clinical Operations Manager
il y a 2 semaines
Brussels, Belgique Novasyte Temps pleinIQVIA is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to...
-
Clinical Sales Specialist Belgium
Il y a 2 mois
Brussels, Belgique Thermo Fisher Scientific Temps pleinAs the world leader in serving science, our work is more than something that fills our days - what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact...
-
Site Feasibility Specialist
Il y a 2 mois
City of Brussels, Belgique Resourcing Life Science Temps plein**Company Description** Our client is a Global CRO currently supporting various Pharmaceutical & Biotech companies globally. They offer a full service solution encompassing clinical & non-clinical development, peri-approval & market access. They are currently seeking a Site Feasibility Specialist office based in Brussels **Job Overview** - Site selection &...
-
Clinical Support Specialist Belux
Il y a 2 mois
Brussels, Belgique Hudson Benelux Temps plein**Vygon** is a world leader within the high-tech single use medical devices industry focused on healthcare professionals and offer a wide range of products in a number of clinical specialties such as obstetrics, neonatalogy, enteral and anesthesia. - The company's main goal is to provide nursing staff and doctors with reliable medical devices, in order to...
-
Solutions Specialist
il y a 3 semaines
Brussels, Belgique Securitas Temps pleinNaast **statische en mobiele bewaking** is **Securitas** sinds een klein decenium uitgegroeid tot de marktleider voor **security technology/ICT diensten**. Dankzij een **volledig 'converged' security aanbod**, weet Securitas zich te differentiëren van de andere spelers in de markt. Als **Solutions Specialist/Architect** bij **Securitas** ben je de...