Manager, Small Business Segment Product Strategy
Il y a 7 mois
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Manager, Small Business Segment Product Strategy
Oerview:
Grow and develop Mastercard’s Products and Solutions for Small Business Segment in Belgium and Luxembourg by closely working with account managers and product teams to deepen the cooperation Mastercard has with existing customers by tapping into new opportunities and finding new partners to grow and diversify our business.
Build on the strong existing products and business relationships we have, to drive innovations by launching new products and services across the product lifecycle, adopting new business models and help embrace new networks and build new service revenue streams to underscore Mastercard’s thought and service leadership in Small Business Segment.
You are part of a curious, diverse and dynamic team consisting of account managers, business development, product managers, marketing, technical experts and consultants and will dual-report to the Divisional and Regional Product Heads.
Role:
Develop and execute our Small Business product strategy for Belgium and Luxembourg in cooperation with country management, account teams and product teams
Connect the worlds: make sure our market strategy is aligned with Mastercard’s global and Europe strategy and ensure the market gets the central support required. Work with peers in adjacent functions to “connect the dots” to vividly sketch out a compelling vision of a world beyond cash
Lead strategic projects and be a pioneer in the field of product development, product differentiation and innovation
Work with your team and the account teams to build exciting customer pitches including defining the value proposition, business case and overall storyline
Develop understanding of end-to-end product lifecycle, actively work to improve user experience and processes
Prepare launches and monitors product performance, adoption, and operational health
Support and participate in post-launch reviews and ensures feedback is reincorporated into enhancements
Own and manage product documentation ensuring it is clear and easily consumable by product, cross-functional and engineering teams
Be the ambassador of your products in Belgium, Luxembourg and Western Europe: educate and inspire the team and market about the value or of our SME solutions suite
Plan and track our product performance and how we perform against targets
Stay curious: follow the market, explore existing and new trends and bring ideas to the table on how we can differentiate, grow and innovate our product universe
About you:
Interest and passion for payments, banking, financial services, e-commerce and digital products
Experience in Strategy / Management Consulting is desired, but not necessary’
Ingenuity, curiosity, agility, creativity and a real team player attitude
Willingness to learn, develop and get involved and roll up your sleeves
Business acumen with the ability to create and communicate solutions that meet real customer needs - excellent command of the relevant business tools such excel and powerpoint.
Strategic thinking and outstanding communication skills on all levels
Fluent English and French or Dutch, more languages are optional
Ability to effectively work and build relationships in multicultural matrix organization
A good sense of humor paired with strong work ethic and ambition to “make a difference”
And yes, MBA or Master or Bachelor degree
You will be based in Waterloo, Belgium with occasional travelling required
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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