Manager, Product Delivery
Il y a 3 mois
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Manager, Product Delivery
Who is Mastercard Academy
The Mastercard Academy was established over 30 years ago to help Mastercard customers and partners gain the knowledge, skills and insights needed to succeed in the world of payments.
Over this time we have developed our training offering to include a range of topics and areas that keep pace with an ever changing world.
Through our many training programmes and events, customers can learn more about Mastercard’s payment solutions and processes, and how to get the best from them. They can also find out more about the wider world of payments covering the latest trends and developments in digital and new payment channels. Our aim is to deliver learning experiences that are effective, impactful and enable our ambition to be the most innovative payments training organisation.
Role
Working in close partnership with the internal and external stakeholders, the jobholder's responsibilities will include the following:
- Oversee the development and delivery of both new and existing Academy programs (F2F and AOW), including content creation and maintenance, interactive elements, and evaluation. Collaborate with internal stakeholders to design, develop, and produce new training materials, ensuring consistency and accuracy.
- Oversee the recruitment, coaching, and feedback of the Academy Faculty, including managing a train-the-trainer program.
- Assist in executing the Academy strategy by continuously improving the effectiveness and quality of training solution design and delivery. Utilize and develop ad hoc tools and KPI metrics for assessment.
- Proactively manage the sales process for assigned new and existing Academy training solutions, targeting both internal and external clients.
- Discover and realize new revenue opportunities by targeting untapped customer segments, creating innovative training programs, and reaching new audiences for both F2F and remote training solutions.
- Engage in business development and thought leadership activities to ensure knowledge, best practices, and expertise are shared and leveraged across the organization.
- Promote the Academy's engagement with internal and external stakeholders to position it as a key partner and provider of education and training in the payments industry.
- Tasks and duties may be added and/or evolve due to the nature of the business.
All About You:
- Experience working with or for various payment industry stakeholders in a customer-facing role.
- Demonstrable experience managing stakeholders at different levels, with the ability to influence and achieve results.
- Good knowledge of the payments industry and Mastercard
- Proven ability to manage the development and delivery of educational or training events, both face-to-face and remotely.
- Strong project management skills, capable of balancing multiple tasks, and building and executing plans on time and within budget.
- Customer-centric approach with excellent interpersonal, written, and verbal communication skills.
- Strong analytical and organizational skills.
- Advanced proficiency in PowerPoint, with intermediate skills in Excel and Word.
- Proficiency in English is required; proficiency in other languages is desirable.
- Ability and willingness to travel to support training delivery.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
-
Manager, Product Delivery
Il y a 2 mois
Waterloo, Belgique Mastercard, Inc. Temps pleinManager, Product Delivery **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses...
-
Manager, Product Integration
il y a 1 semaine
Waterloo, Belgique MasterCard Temps pleinThe Global Product Integration (GPI) team is a global team within the Customer Delivery organization. With a focus on new technology, products and services, the Global Product Integration team collaborates with product owners, development teams, and other stakeholders across Mastercard to efficiently and effectively deploy solutions with speed, quality and...
-
Associate Analyst, Product Delivery
il y a 2 semaines
Waterloo, Belgique Mastercard Temps pleinOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Customer Success
il y a 4 jours
Waterloo, Belgique FID-Manager Temps plein**Uw profiel**: - U bent nederlandstalig en u spreekt ook frans - U besteedt bijzondere aandacht aan de kwaliteit van uw dienstverlening - U maakt makkelijk contact met andere mensen - U weet hoe u een computer en alledaagse toepassingen moet gebruiken (Excel, Word, Outlook, Powerpoint,...) - Een eerste professionele ervaring in B2B is een pluspunt - U bent...
-
Product Manager
il y a 13 heures
Waterloo, Belgique Mastercard Temps pleinOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Manager, Product Management
Il y a 7 mois
Waterloo, Belgique Mastercard Temps pleinOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Product Manager Technical Ii
Il y a 8 mois
Waterloo, Belgique Mastercard Temps pleinOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Manager, Product Management
il y a 2 semaines
Waterloo, Belgique Mastercard Temps pleinOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Product Category Manager
Il y a 7 mois
Waterloo, Belgique IZ Recruit Temps pleinWe are the number one têxtile brand in Europe, and still growing. Known for beautiful, timeless collections for a wide portfolio of business segments. We imbue all our collections with rich storytelling that envokes our ‘Savoir Faire’, business mindset but mostly our commitment to our business partners. Our company is lead by a CEO, who in turn is...
-
Manager, Market Product Management
il y a 7 jours
Waterloo, Belgique MasterCard Temps pleinMastercard’s Cyber and Intelligence (C&I) Solutions organization develops and delivers world class products and services for customers across the globe. As part of this organization, the C&I Network Solutions (NS) Europe team develops and manages value add products and services based on the global core switching platforms for debit, credit and prepaid. Our...
-
Specialist, Product Management
il y a 1 semaine
Waterloo, Belgique Mastercard Temps pleinOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Lead Technical Program Manager
Il y a 7 mois
Waterloo, Belgique Mastercard Temps pleinOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Director, Product Management
il y a 7 jours
Waterloo, Belgique MasterCard Temps pleinThe world is shifting digital - and that shift is only accelerating, with tokenization being the foundation of it all. In the Digital and Acceptance Solutions team, you will be at the heart of how we are looking to shape the future for our company leveraging our suite of digital solutions. Much of our focus in on eCommerce bring the key battlefield in Europe...
-
Specialist, Product Management
Il y a 7 mois
Waterloo, Belgique Mastercard Temps pleinOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
product Manager Skincare
il y a 1 semaine
Waterloo, Belgique Groupe Clarins Temps plein**The Position** - You are part of a multidisciplinary teamand will collaborate closely with the Marketing Manager ; - Implement animation plan by door for events and promotions with qualitative executions to maximize commercial returns ; - You analyse the performance of the product lines and contribute to the creation of sales tools : visual aids,...
-
Digital Solutions Product Manager
il y a 7 jours
Waterloo, Belgique MasterCard Temps pleinThe world is shifting digital - and that shift is only accelerating, with tokenization being the foundation of it all. In the Digital and Acceptance Solutions team, you will be at the heart of how we are looking to shape the future for our company leveraging our suite of digital solutions. The European digital product management team plays a key role in...
-
Manager, Products
il y a 2 semaines
Waterloo, Belgique MasterCard Temps pleinOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Product Manager, Remote Commerce Programs for
il y a 2 jours
Waterloo, Belgique MasterCard Temps plein**Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....
-
Manager, Account Management
Il y a 6 mois
Waterloo, Belgique Mastercard Temps pleinOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Assistant Sales and Product Manager
il y a 2 jours
Waterloo, Belgique Daoust Temps plein**Description de l'annonce**: Pour l'un de nos clients actif dans dans le gaming et les accessoires de smartphone, nous recherchons un Junior Assistant Sales and product manager. Vos responsabilités: - le référencements des produits à commercialiser, - des présentations de produits, - le suivi logistique des commandes clients et des...
