Associate Analyst, Product Delivery
il y a 2 semaines
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Associate Analyst, Product Delivery
Event Co-Ordinator - Mastercard Academy Europe - Rosetta contract
Who is Mastercard?
Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.
As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless.
Who is the Mastercard Academy?
The Mastercard Academy was established over 30 years ago to help Mastercard customers and partners gain the knowledge, skills and insights needed to succeed in the world of payments.
Over this time we have developed our training offering to include a range of topics and areas that keep pace with an ever changing world.
Through our many training programmes and events, customers can learn more about Mastercard’s payment solutions and processes, and how to get the best from them. They can also find out more about the wider world of payments covering the latest trends and developments in digital and new payment channels. Our aim is to deliver learning experiences that are effective, impactful and enable our ambition to be the most innovative payments training organisation.
Role:
The Mastercard Academy team in Europe is looking for someone to actively contribute to the online customer experience by taking responsibility for coordinating virtual trainings.
This client facing position, will require you to work as part of a team to coordinate and manage the end-to-end process of the many webinars and training events we deliver including invitations, registrations, trainer rehearsals, customer platform support (Adobe Connect, Zoom or Teams), as well as designing other visual supports (PowerPoint, imagery, videos, quizzes & polls) and follow up on event evaluations.
All About You:
- customer focused mindset with a focus on the user experience
- great organizational skills and someone who has an attention to detail
- good written and verbal communication skills
- creative in drafting engaging presentations as well as videos, visuals and other collaterals
- takes accountability and is always looking for potential solutions to solve problems
- technology minded with experience of, or the ability to learn quickly, virtual platforms such as Adobe Connect, Zoom and MS Teams
- good command of the Microsoft Office Suite particularly in PowerPoint and the Adobe Creative Suite
- fluency in English (spoken and written); any other language is a plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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