Customer Account Manager

il y a 4 semaines

Anderlecht, Belgique Prophix Belgium Temps plein

**What You Will Do at Prophix**
- Proactively teaming with other departments in the management of the overall client relationship.
- Actively prospect daily into customer base.
- Evaluate, engage and expand sales requests with customers.
- Manage and close complex sales cycles with key accounts while working in concert with Professional Services, Solution Engineering, Legal and Customer Success Departments.
- Escalate significant opportunities as well as customer issues.
- Create and rigorously update opportunities in our CRM.
- Assist with managing and running marketing campaigns to nurture sales within the customer base.
- Work with other departments to run customer enablement programs.

**What You Will Bring to Prophix**

To shine in this role, you will bring a rare combination of experience, technology skills, personal qualities, and education.

**Required Qualifications**
- Minimum 3-5 years’ of direct selling experience in the Cloud and SaaS business
- Post-Secondary Degree in Accounting, Finance, Engineering, Computer Science, or related discipline
- A track record of achieving sales performance targets
- Working knowledge of CPM software is an advantage
- Ability to work collaboratively with colleagues and staff to create a results-driven, team-oriented environment
- Deep understanding of on-premise and cloud business models
- Excellent communication and customer-facing skills, effective public speaking skills and presence and proven ability to work with our customers’ senior management levels (ex: CFO, CIO, VP Finance, etc.)
- Must be legally entitled to work in the country where the role is located. Must be able to travel to the United States, Canada and/or internationally, and have a valid passport
- English French, Dutch language is a must, because of the local activities.

**Preferred Qualifications**
- Academic or practical knowledge of Accounting and/or Financial concepts (i.e. planning, budgeting, forecasting, or consolidation) is preferred
- Very developed interpersonal communication and organizational skills and proven ability to communicate our value proposition
- Excellent negotiation skills
- Proven multi-tasking, time-management and problem-solving skills within complex environments
- Strong presentation skills
- Outstanding customer service skills
- Ability to track and manage to a quota target

**NOTES**

**ACCESSIBILITY & DIVERSITY**

Prophix promotes a diverse, inclusive, and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be. We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

**Education**: Preferred
- Some post college or better

**Skills**: Preferred
- Finance

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