Technical Consultant Microsoft
il y a 6 jours
Damovo Belgium is looking for a Technical Consultant Microsoft (M/F/x). As a Technical Consultant Microsoft you are responsible for the implementation and maintenance of the Customer solutions.
You will have a full range of possible solutions that support you in this role and you will collaborate closely with our Pre-Sales organization to build the technical solution adapted to the customer needs including the implementation effort.
Your drive will support your customers business by providing excellent services and continuously improving their experience.
Key Responsibilities
- Development of design, integration and migration concepts for MS Phone System / Teams
- Consulting of customers on Microsoft 365 / Teams in the area of conflict between the usual UCaaS solutions on the market, e.g. Avaya, Cisco, Mitel, Unify
- Support in the definition and implementation of compliance requirements in MS Teams, as well as in the topics of identity and access management
- Maintaining the Service Level Agreements with the customer through your technical skills
- Collaborating with all related parties to provide your technical expertise regarding Sales requests
- Development and execution of customer workshops or trainings
Experience and Skills we are looking for
- Minimum of 2 years of experience in Unified communications / Unified voice systems
- Technical knowledge in one of the Unified Communications portfolio solution (Mitel, Unify, Microsoft teams, Cisco UC)
- Good knowledge on:
- Voice over IP protocols SIP, H323, RTP, SRTP, etc.
- Basic networking concepts such as Quality of Service (QoS), virtual LANS (VLANs)
- Ability to interact successful with all technical levels of the customer and our organisation
- You are communicative and can express yourself both verbally and written in Dutch, French and English.
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