Manager - Modern Work Technology Specialists
Il y a 9 mois
Working in a modern work tech sales role at Microsoft is a dream job for many reasons. First, you get to be part of a global leader in technology and innovation, with a mission to empower every person and organization on the planet to achieve more. Second, you get to work with a diverse and talented team of professionals, who share your passion for solving customer challenges and delivering value. Third, you get to enjoy a flexible and supportive work environment, with opportunities for learning, growth, and recognition.
In short: you get to make a positive impact on the world, by helping customers transform their businesses and achieve their goals with Microsoft solutions.
**Responsibilities**:
**People Management**:
As a manager, you deliver success by empowering and holding your team accountable. You model, coach, and care for your team members, living our culture, values, and principles. You help them define and achieve clear objectives, overcome challenges, and grow professionally and personally.
**Scale Customer Engagements**:
You use your knowledge of resources to resolve any blockers in customer engagements. You collect and escalate common issues, and ensure quality and consistency by following standards and best practices. You manage your team resources and coach them to optimize the impact of customer engagements, prioritizing opportunities and maximizing selling time.
**Leverage Partner Ecosystem**:
You coach your team to grow your partner network, identifying and filling gaps, and promoting your partner within the Microsoft ecosystem. You collaborate with your manager-level counterparts to raise escalations or alleviate blockers.
**Strategy**:
You empower your team to learn from experts, share compete knowledge, and showcase Microsoft strengths. You coach your team to define and execute strategy, and proactively engage with customers to find strategic opportunities. You align technical resources to customer needs and priorities, and coach your team to shape and deliver Microsoft solutions that fit the competitive landscape. You collaborate with cross-functional groups and partners to ensure customer success.
**Solution Design and proof**:
You lead your team in demonstrating Microsoft products, services, and integration to customers, and help them solve technical problems and deploy solutions. You advocate for architecture patterns and cross-workload support to partners or customers. You train your team in sales methodologies and digital transformation, and align technology to customer needs.
You inspire your team to create innovative solutions with Microsoft technology and collaborate with stakeholders for complex sales scenarios. You discover new trends and needs, and generate ideas for customer/partner solutions, as the VOC to Microsoft.
**Education**:
You help your team grow their technical skills and share their knowledge with other teams. You showcase new and
improved products to enhance the awareness of solutions and opportunities among virtual teams. You encourage your team to join tech communities.
**Qualifications**:
**What You Need**:
- Substantial technical pre-sales or technical consulting experience,
- Proven experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management,
- Bachelor's Degree in Computer Science, Information Technology, or related field Or equivalent experience.
**How You Do It**:
**Skills & Capabilities**:
Client Technical Decision Advice
- Business Knowledge
- Competitive Analysis
- Consultative Selling
- Insight-Led Conversations
- Strategic Technical Planning
- Technical Communication
- Technical Sales
- Technology Industry Knowledge
Stakeholder Relationship Building
- Conflict Resolution
- Verbal Communication
- Relationship Management
- Trusted Technical Advisor
- Written Communication
Microsoft Solution Capability Demonstration
- Cloud Platform
- Cloud Security
- Formal Presentation Delivery
- Microsoft Products
- Pilots and Proof of Concepts (PoCs)
- Product Demonstration
- Storytelling
Deployment Readiness
- Problem Solving
- Project Management
- Quality Assurance
- Technical Solutions
- Troubleshooting
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