Client Services Executive
il y a 3 jours
Robert Half is op zoek naar een Client Services Executive (m,v,x). Het betreft een voltijdse uitzendopdracht met de mogelijkheid tot een vast contract.
Robert Half is op zoek naar een Client Services Executive (m,v,x). Het betreft een voltijdse uitzendopdracht met de mogelijkheid tot een vast contract.
Onze klant is actief in de reclamesector en gevestigd te Zaventem.
Als Client Services Executive heb je volgende verantwoordelijkheden:
- Je bent het dagelijkse contact van buying & planning managers en executives bij media agencies en adverteerders.
- Je ontvangt een briefing voor het opzetten van een omnichannel-mediaplan op basis van de businessnoden en marketingdoelstellingen van de klant en begeleidt de aanvraag in het verkoopproces.
- Je zet samen met de accountmanager de strategie en het communicatieplan om in een strategisch mediaplan. Je stelt de briefing in vraag en reikt relevante innovatieve en creatieve ideeën aan.
- Je vertaalt de ideeën in concrete en realistische oplossingen.
- Je analyseert de media-inventaris, de huidige en voorspelde media-performances, interpreteert concurrentieanalyses, audience profilings, trends in de markt en andere belangrijke touchpoints zodat je de juiste mediaselecties en aanbevelingen kan maken voor een tactisch en gedetailleerd omnichannel-mediaplan, aan de hand van geschikte media en kanalen, budget, audience, timing, fasering, doelstellingen, verwachte performances en andere relevante informatie.
- Je stelt historische performance data in vraag om bestaande opportuniteiten en mogelijke belangrijke variabelen in kaart te brengen die zouden kunnen leiden tot een betere campagne-ROI, zoals bijvoorbeeld tijdstip, frequentie, boodschap, prijszetting, targeting-mogelijkheden, tech, creatives en call-to-action.
- Je implementeert het plan met AdOps, inclusief de conformiteitscheck om te controleren of alle ontvangen materiaal aangeleverd door de klant of het agentschap aan de technische vereisten voldoet.
- Je volgt en respecteert de naamgeving, tagging en trackingstrategie van het agency en/of de adverteerder.
- Je werkt met de planning-templates en -tools die beschikbaar zijn en beheert boekingen tot en met het tekenen van de bestelbon door de klant, zodat de campagne kan ingepland worden. Je boekt de campagne in het interne systeem.
- Vlotte mondelinge en schriftelijke skills in het Nederlands en Frans;
- Je bent in het bezit van een Bachelor diploma idealiter richting communicatiewetenschappen.
- Je pikt snel info op.
- Je hebt ervaring met Microsoft Office en marktconforme of adequate planningsoftwaretools.
- Je hebt sterke organisatorische en timemanagement skills.
- Je bent een goede coördinator.
- Je hebt proactieve hands-on skills: denken, voorstellen en doen.
- Je bent flexibel, stressbestendig en kan snel schakelen in last-minute situaties.
In ruil kom je terecht in een innovatieve organisatie met vele leer
- en groeimogelijkheden. Daarenboven ontvang je een aantrekkelijk salarispakket inclusief extralegale voordelen.
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