IT Expert
il y a 9 heures
Job Introduction
Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.
What connects the ever-growing Serco workforce is a passion for delivering great service
- To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.
Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.
We are hiring a **IT Expert** for European Commission DG Informatics (DIGIT TM) in Brussels and various locations around Europe.
If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.
**We look forward to meeting you Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.**
At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do
Main Responsibilities
Are you looking to secure a career in a public sector environment? We would love to hear from you
Responsibilities:
- As **_Programme Manager_**, the Expert is responsible for managing (large) programmes of the Unit; Lead and support the project management team; Perform analysis, design, and implementation of the workflows and organizational processes; Monitoring and reporting on programme execution and delivery; Maintain a registry of build activities (minor/major projects, development activities, etc.); Define associated indicators and dashboards and contribute to reporting.
- As **_Security Risk Manager_**, the Expert will perform security risk assessments and analysis to identify threats, classify and categorize assets, and rate system vulnerabilities so that effective (technical/business) controls can be implemented; Draft IT Security Plans and IT Security Implementation Plans; Define, design and maintain the Unit’s Risk Register; Utilize and contribute to the development of the Commission’s IT Security Risk Management (ITSRM) framework; Manage and support the integration of IT security and security risk during the entire project lifecycle for the development of IT services and systems/products/solutions (security by design); Provide guidance on cybersecurity risk (threat landscape, risk exposure, etc.); Contribute to the initiatives which facilitate the adoption and implementation of the processes and methodologies among stakeholders (presentations, targeted consultancy sessions, case-specific hands-on assistance sessions); Raise awareness of IT security risk and promote a security risk aware culture.
- The Expert will support and implement structural improvements regarding the delivery of Cybersecurity services by contributing to improvements of the processes, tooling and metrics in order to achieve greater quality, efficiency and service continuity.
In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.
**LEVEL OF EDUCATION**
- Master degree of 5 years
**KNOWLEDGE AND SKILLS**
- IT Security Risk Management (using the ITSRM methodology)
- IT Security Policies, Standards and Compliance of the Commission
- IT Security Industry Standards (ISO2700x series, NIST, CSA or equivalent)
- IT Security Services operational development and management
- IT Security Architecture
- ITIL based catalogues and service delivery either internal (OLAs) or with providers (SLAs)
- Strong drafting and communication skills in both French and English, both orally and in writing (level 5/5 is required); additional official languages are an asset;
- Self-motivated and autonomous, with ability to manage and follow up on multiple tasks simultaneously;
- Strong analytical skills, ability to approach problems from multiple angles and find creative solutions;
- Ability to produce mature executive summaries, presentations and to engage with stakeholders at any levels, from operational staff to senior management;
- Proven capacity to analyse complex information, to consider options in a clear and structured way, to propose and implement recommendations and to make sound decisions;
- Ability to work effectively both with team members and with customers;
- Ability to work under pressure and with tight deadlines, to make timely decisions, to reprioritize tasks responding to changes in a rapidly evolving work environment;
- Ability to develop and set up processes and struc
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