Number Inventory Specialist
Il y a 7 mois
**Who We Are**:
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
**What We Are Looking For**:
The Global Number Inventory Specialist will be responsible for managing the entire lifecycle of Bandwidth's Global Telephone numbers. This includes but is not limited to maintaining inventory levels, placing number orders with our partners and testing Telephony numbers to ensure they are ready for use by Bandwidth customers. The Global Number Inventory Specialist will also be responsible for fielding both internal and external tickets where applicable.
**What You'll Do**:
- Monitors, evaluates and reports on Telephone number stock levels
- Prepares, executes and follows up on orders of Telephone numbers with external providers and internal teams.
- Maintains accurate stock of inventory in all countries, for all number types
- Tests the functionality of telephone numbers using number testing tools
- Fulfills back orders and assists CSM team with special requests coming from customers that cannot be self-served via the portal
- Ensures internal and external tickets are completed in a timely manner
- Collaborates with the Carrier Relations Managers to ensure new service launches go smoothly (carrier introductions, initial ordering and service testing)
- Performs routine stock reconciliations to identify discrepancies between Bandwidth and supplier inventories
**What You Need**:
- BS/BA/BSA or equivalent experience is required
- Proficient in MS Office suite of products, specifically Microsoft Excel
- Proficient in Google Workspace
- In-depth level of knowledge of Bandwidth products and services.
- Strong analytical and reporting skills
- Highly effective communicator
- Acute attention to detail with a high level of accuracy and quality.
- Comfortable establishing and documenting new business processes.
- Must be a solution-oriented problem solver.
**Bonus Points**:
1-2 years experience working in a telecommunications role is a plus
**The Whole Person Promise**:
At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well
- Work Laptop & Mobile phone with a competitive subscription plan, and an internet allowance to support the costs of the Internet at home
- We contribute 5-8% of monthly gross salary into your private pension, depending on your seniority at the company
- Hospitalisation & Travel insurance, with extensive coverage and a simple claim process
- Extensive employee assistance resources, offering advice, and support on a range of issues including childcare & eldercare research, debt & budgeting, and work-related issues
- 100% transportation reimbursed for journeys done by public transport
- Meal vouchers, eco-vouchers, and gift vouchers
- Cycle to work scheme and an onsite gym
- 24 days annual leave per year and 1 additional day every 3 years. _(Please note that the Belgian system grants legal holidays proportionally to the time you have served as an employee in Belgium the prior year)_
- Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges
- "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild
- 90-Minute Workout Lunches and unlimited virtual meetings with our very own nutritionist
Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply You won't want to miss the opportunity to be a part of the BAND.
**Applicant Privacy Notice**
- EU Pay Transparency
**EU Compensation Range**
- €36.000—€48.000 EUR
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