Business Systems Analyst
il y a 2 semaines
Donaldson is committed to solving the world’s most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place where you can make a world of difference.
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Within our Customer B2B Integration, we have a new interesting permanent job opening of Business Systems Analyst - Customer B2B Integration.
This position is based in Leuven, Belgium and reports to the Senior Manager - Customer B2B Integration.
Your Main Responsibilities:
As a Business Systems Analyst, you will add value to Donaldson by:
- Coordinating and guiding the electronic integrations with our customers,- Focus on continuous improvements to improve processes, user experiences and efficiencies,- Advise Sales teams and Customer service on deployments and changes of Order-to-cash processes and systems,- Give trainings on the Order-to-Cash processes, including the creation and maintenance of user guides and manuals,- Serving as a bridge between the Business and IT, ideally you have some familiarity with customer service business processes, as well as a strong affinity for systems and data handling.
Your Profile:
- Higher Education (Communication, Marketing, Languages, IT, etc.) with a business-oriented background or equivalent through experience,-
- Interested in E-solutions systems and computer programs to make life easier for customer service and customers. Computer/system minded,- Good knowledge of Oracle EBS R12 - Order to Cash is a plus,- Experience in Customer B2B Integration is a plus,- Fluent in English (written and spoken). Any Asian language is an asset,- Accurate and efficient,- Strong in project planning, execution and has problem solving attitude,- Interested in the business processes relating to customer service,- A good capacity to identify priorities to coordinate multiple tasks and requests within the deadlines,- Prepared to travel.
LI-GP1
Come make a World of Difference
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
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