Process Optimization Officer

il y a 2 semaines


Brussels, Belgique Gentis Recruitment Temps plein

Our Client:
Our client is active in the financial sector. They are an international company active in 46 country. This company is located in Brussels and values:

- Passion for the customer
- Respect
- Imagination
- Simplicity
- Entrepreneurial spirit

Job Description:
As A Process Optimization Officer you will be responsible for:

- Analysing and improving existing operational and reporting processes to

increase the productivity.
- Collecting, identifying and following up incidents related to the use of ICT tools and processes.
- Identifying and analysing new operational needs or opportunities to improve existing

opportunities to improve existing functionalities.
- In partnership with the ICT teams, you will translate the needs and proposals for improvement into specifications, then follow the development and specifications, then follow the development, testing and validation phases.
- Participate in the drafting of user guides and the preparation of training materials.
- Assisting end-users in the implementation of new tools and services.
- Assist in evaluation sessions following the implementation of new tools and functionalities.

Your Profile:

- Junior or Young Graduate.
- Fluent in Dutch and in French, English is a nice to have.
- Familiar with the Agile Methodology.
- Microsoft Office Suite (especially Excel).
- Eager to learn.
- Strcutred.
- Good Communicator.

Our Offer:

- Opportunity to grow.
- Formation.
- A good company culture.
- A competitive salary package.



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