IT Continuity Manager
il y a 6 jours
Introductie
**Function description**:
**Global accountability for the IT Service Continuity management process**
- IT Service Continuity Management (ITSCM) Process Deployment:
- Develop/update based on review/scope changes and agree and communicate IT Service Continuity Management process which includes policy, detailed process, roles and responsibilities, procedures, priority guidelines, escalation matrix and reports.
- Deploy ITSCM process and tools.
- Conduct Business Impact Analysis.
- Conduct Risk Assessment.
- Establish IT Service Continuity Strategy
- Implement IT Service Continuity Strategy
- Prepare and Implement ITSCM Plan
- Initial testing of ITSCM Plan:
- Testing the effectiveness of the implemented ITSCM Plan
- Approval on Test Results
- Operational Management and Assurance
- Maintenance of ITSCM Plan
- Periodic Testing against the changes in infrastructure and client requirements
- Creating Awareness
- Conduct ITSCM Plan Audit
- Conduct ITSCM Plan Operational Test
- Measure the effectiveness of BCP / ITDR
- Identify opportunities for improvement
- Initiate corrective actions
- Maintain ITSCM Documents. Communicate changes, obtain approval and publish the modified ITSCM documents
**Profile**:
- You have at least a bachelor or master degree
- You are independent, results-oriented and good at collaboration. You can quickly master an environment and associated rules and enjoy chasing issues until there is a robust solution. You can plan and organize well and you have persuasiveness. With this you are able to come up with structural improvement proposals that optimize the process.
- You have several years of experience in IT and are familiar with the ITIL terminology.
- You also have mínimal knowledge of ITIL software packages such as ServiceNow, etc.
- You have strong communication skills, both verbal and written
- You have experience with the functional management of employees
- You are very result oriented, enterprising, inventive and have the power of persuasion
- You show ownership of the incident management process and take responsibility in determining priorities
- You are stress resistant
- You are good at switching gears and connecting because you speak the language of the technology as well as that of the user, management and customer
- You have a good command of the Dutch and/or French & English language.
Inlichtingen
Kim Gybels
+32 3 202 05 00
Sollicitatie
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