Senior Key Account Manager Qsr

il y a 2 semaines

Herentals, Belgique Griffith Foods Temps plein

We blend care and creativity to nourish the world.

Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide.

The purpose of the role

The focus customer is Restaurant Brands International (RBI) Brands.

**Responsibilities**:

- Manage business development and customer relationship with new and existing QSR accounts:

- Effective key account management; creating strong partnerships with relevant customer stakeholders. Co-ordinate all customer appointments, presentations and demonstrations alongside marketing and R&D functions. Manage all GF follow up, and ensure GF always remains relevant
- Identify new opportunities within the customer’s business
- Deliver price proposals, manage negotiations/tenders, seek to improve GF profit
- Manage legal contracts, and price/volume/stock agreements
- Collaborate and work alongside the sales, marketing and culinary leadership to define and execute the future strategic direction of the customer / item portfolio within GF
- Manage projects & expectations of the customers while keeping in scope of GF strategy
- Work to the customer’s specific detail for documentation & process requirements
- Sales Team working practices and Sales Process to include:

- Manage all relevant internal relationships to enable delivery of commercial objectives e.g. Customer Care, Food Safety, Planning, R&D, Finance
- Responsible for building and maintaining account plans across area of responsibility
- Project management e.g. product development, cost reduction, cost improvement
- Understanding the QSR systems & processes, while always seeking improvements
- Sales forecasting, and collaborating with supply chain to deliver promotional volume
- Support Finance to achieve payment as contracted with customer
- Support QSR director with ad hoc requests related to customers or internal requirements
- Follow the market, competition and new developments and feed back to GF
- Ability to travel regularly to Griffith & customer sites across Europe
- Proactively and visibly support the Health and Safety standards, rules and regulations of the organization
- Be an ambassador for the GF Purpose & Values

**Requirements**:

- Master’s degree preferably in Food Sciences, Business Administration, Economics or equivalent combination of education and experience
- 10+ years working knowledge of global QSR brands
- In-depth knowledge the food industry and market characteristics and trends
- Having network within QSR Brand is an advantage
- International experience is considered valuable
- Understand food/packaging QSR supply chains, working with distributors and franchisees
- Proven commercial acumen, ability to successfully negotiate
- Strong verbal and written communication; communicates clearly using all mediums, doing so locally, regionally, and globally
- Strong influential leadership without authority and delivering within a matrix
- Strong ability to manage time and prioritize tasks, and naturally self-motivated
- Takes ownership and creatively resolving challenges
- Creative food vision
- Driving License
- Fluent in English (and or any other European Language)

LI-hybrid

Working at Griffith Foods

We are a caring family company where everyone has the opportunity to grow, follow their own personal Purpose and find fulfillment in their work. We support each other, demonstrate mutual respect and nourish people’s well-being.
We believe in doing the right thing, especially when it is hard to do and recognize that our success depends on our customers’ success consequently, we work together, leveraging our skills, knowledge and ideas to create exceptional products and solutions.
We value diversity at our company and celebrate our cultural and personal differences, knowing that together, we create a unique source of strength. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

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