Account Liaison

IDT is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

This position is part of the _EMEA Account Administratiop, _located in _Leuven, Belgium _and will be hybrid. At IDT, we are one global team. We celebrate our differences, engage in healthy debate, and are inclusive. Together, we accomplish great things

**In this role, you will have the opportunity to**:

- Provide quote and order administration for assigned accounts for all product lines and services
- Work with stakeholders within Finance, Sales, and Operations to attain and document necessary approvals
- Provide informed order and shipment status updates for assigned accounts
- Collaborate across Service organization to escalate inquiries to Project Intake, Order Status Support, or Scientific Applications Support as required

**The essential requirements of the job include**:

- Bachelor’s Degree required (in Biology, Chemistry or related science field preferred) alternatively a high school with multiple years of IDT experience
- Ability to consistently manage multiple priorities and solve problems using critical thinking skills.
- Ability to effectively communicate, both orally and in writing, to customers and colleagues in English fluently. Other languages, Dutch, German and French, preferred.
- Ability to analyze knowledge resources and processes to identify improvements preferred
- Ability to work independently or collaboratively in a group.

**It would be a plus if you also possess previous experience in**:

- Previous experience in customer service or a related field
- Previous experience in IDT Service role or relevant experience in life science industry

At IDT we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for IDT can provide.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.