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Telematics Application Specialist

il y a 1 mois

Brussels, Belgique Yanmar Temps plein

You have already developed part of your professional career, and you now aspire to enrich it further in a stimulating environment within a group of international dimension? Then you are in the right place
Our Transformation department is looking for its Telematics team, its future collaborator as a Telematics Application Specialist.
But before we go any further, let us introduce ourselves
ABOUT US
Yanmar Compact Equipment EMEA is a leading player in the design, manufacture and distribution of state-of-the-art compact worksite machinery, with two production sites in Europe: Crailsheim in Germany and Saint-Dizier in France.
Tasks
**Data Analysis & Insight Generation**:
**Industry Analysis & Market Research**:

- Conduct industry analysis, including competitive analysis, evaluating pricing strategies, customer satisfaction and feedback analysis etc.,
- Solicit and analyse feedback from clients and customers, collaborating closely with Aftermarket and Sales teams,
- Collaborate with the Digital Product Manager in defining business requirements.

**Industry Expertise & Use-Case Development**:
**Cross-Functional Team Collaboration**:

- Act as the bridge between telematics data and various teams including engineering, aftermarket and product management ensuring seamless integration of data insights into all phases of product lifecycle and customer interaction,
- Moderate QA interactions between IT and other Yanmar departments to ensure quality of our Telematics solution.

**Aftermarket Support & Training**:

- Support aftermarket service improvements and contribute to the development and delivery of training programs for both internal staff and clients.

**Predictive Maintenance Development**:

- Collaborate with internal departments to develop services around predictive maintenance models that forecast equipment malfunctions and maintenance needs, minimizing downtime and repair costs.

**Advanced Diagnostics Services**:

- Collaborate with engineering teams to introduce advanced diagnostic capabilities, integrating analytics to troubleshoot and resolve issues proactively,

**Process Documentation**:
**Requirements**:
**Skills and Qualifications**:

- Experience in Telematics or a related field with a focus on leveraging data and software to drive business services would be valuable,
- Able to bridge topics with engineering and foster collaboration between technical and engineering teams to enhance product offerings,
- Relevant experience in developing or implementing systems, overseeing the full implementation lifecycle for system delivery,
- Strong communication and interpersonal skills, capable of leading cross-functional initiatives and conveying technical concepts to non-technical stakeholders,
- Problem-solving skills and the ability to manage complex projects under tight deadlines,
- Bachelor’s degree in Data Science, Engineering, Business Analysis or a related field,
- Proficiency in English

**Additional Requirements**:

- Familiarity with the Construction Equipment Industry or related fields,
- Analytical thinking, problem solving and being detail-oriented,
- Proficient in data analysis techniques,
- Strong communication skills with a proven ability to understand key concepts and communicate effectively with technical staff and nontechnical people,
- Collaborative team player,
- Excellent organizational and time management abilities,
- Self-sufficient and proactive,
- Skills to facilitate collaboration and consensus,
- Acumen with technologies.

**Benefits**:
**Our Culture & Values**:
**Our philosophy is simple**: To understand the challenges customers face, exceed their expectations and deliver excellence in everything we do. With more than 30 nationalities under one roof, we are a truly international company, where we welcome and appreciate you for who you are and what you can contribute to our Yanmar family.
We aim to create an inclusive workplace based on respect and equality. An organization where everyone feels comfortable and where diversity provides opportunities for people rather than setting boundaries.
We strongly support an open working atmosphere where you will have plenty of room to share ideas, think out of the box, develop your individual potential, and build better team performance. Yanmar people are passionate about the company, our products, and the corporate mission we all contribute to achieving a sustainable future for all. We love to go the extra mile for that. As individuals, but even more so as a team, where we help and empower each other to shine.
Efficiency, reliability, and innovation are the core values that reflect our products but also inspire our people in their work. They are the foundation on which we find new opportunities to improve every day, strive for higher quality and learn from each other. Our objective is to provide first-class solutions with our products and service to overcome our customers’ problems and challenges today and in the future. That’s whe