IT Outsourcing Manager
Il y a 5 mois
**Function**:
We're seeking a highly skilled IT Sourcing Specialist to join our client's dynamic team. In this role, you will help shape the future of the client's IT sourcing strategy while ensuring high-quality delivery and cost efficiency. Your expertise in managing IT sourcing for a large organization, particularly with offshore partners, will be essential in driving success.
**Role and Responsibilities**:
- Strategy Development: Participate in crafting both short
- and long-term IT sourcing strategies, including the business case and defining roles and responsibilities.
- Service Management: Work closely with key stakeholders to manage service agreements with main IT partners, including monitoring obligations and ensuring performance.
- Performance Optimization: Propose and implement improvements to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to enhance value.
- Reporting and Documentation: Enhance reporting on IT personnel (internal, external, and partner teams) and document IT sourcing processes for optimization.
- Process Execution: Execute sourcing processes such as recurring audits of IT partners and external collaborators, contributing to the overall optimization of the sourcing strategy.
- Experience: Proven track record in a medium to large IT department and working with offshore delivery partners.
- Soft Skills: Discretion with confidential information, ability to work independently, strong communication and collaboration skills, creative problem-solving, and keen attention to detail.
- Technical Skills: Proficiency in MS Office and experience managing complex IT sourcing strategies.
Join our client's team and play a pivotal role in defining and optimizing the IT sourcing strategy for the next 5-10 years. If you are an innovative professional with a passion for IT delivery and sourcing, we encourage you to apply
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