Head of Compliance Western, Easter and Central

il y a 1 semaine


Zaventem, Belgique WorldLine Temps plein

Business Context

Worldline’s Merchant Services Global Business Line is a major international player in end-to-end Commercial Acquiring and Multichannel Payment Acceptance solutions. Merchant Services’ unique combination of payment, digital and transactional expertise allows merchants to boost sales and enhance the customer experience.

We cover the full retail value chain, online and in-store, through a complete approach, delivering a real digital journey for retailers and their customers and facilitating consumer engagement, via seamless services, on any device - with payment at the heart of the shopping experience.

With local presence and licenses in many Western, Easter and Central Europe region (WECE) countries, including Belgium, Netherlands, Luxembourg, Germany and Czechia, Worldline is looking for an experience compliance professional that will lead and coordinate the compliance function in the WECE region and support with expertise and advice the local business organization. The person will also be the head of Compliance for the Belgian Organization.

Roles and responsibilities

The WECE Compliance officer defines implements and promotes consistent compliance standards and frameworks to entities in the WECE region in accordance with Worldline Global compliance policies and recommendations.

In particular, the person assesses and monitors the effectiveness of the compliance risks and control environment within the different countries in order to identify and mitigate the risks.

The person provides the local management and Merchant Services compliance team with, reporting and assessments of the overall risk profile of the regional entities and monitors the mitigation of high-risk compliance matters.

This role manages the local compliance officers in the WECE region (including coordinating the compliance teams in the Netherlands, Luxembourg, Germany, Czechia and Switzerland), while being the head of compliance responsible for our licenses Belgium. The role ensures that appropriate compliance processes are in place across the WECE entities to meet the compliance Global standards, policies and international regulatory requirements, and to identify and manage current and emerging compliance risks and issues.

Your Responsibilities include
- Lead the WECE compliance organisation
- Manage the Worldline licenses and the regulatory interaction in Belgium with the NBB and provide compliance advice to ensure compliance with applicable regulations
- Build and maintain a strong compliance framework and policies
- Assess the effectiveness of controls and continuously improve them
- Raise awareness on local compliance obligations with the local teams
- Create reports and other compliance related documents and communicate effectively compliance risks with management and Merchant Services’ compliance function
- Assess future business activities to identify potential compliance risks
- Ensure that, where required, issues are escalated appropriately
- Provides compliance support for new product initiatives where necessary

Your Profile
- At least 5 years of relevant experience
- Proven knowledge of compliance requirements, practices and principles with evidenced experience of fintech compliance requirements, including local AML/CFT requirements and PSD2
- Experience in conducting a risk-based assessments and monitoring including experience in quantifying, managing & mitigating risk
- Good knowledge of internal control and audit methodologies
- Proven communication, analytical, and project management skills. Excellent written and oral communication skills in English. At least a very good understanding of Dutch is mandatory. Working proficiency in French and Dutch is a strong plus
- Ability to work autonomously, but also used to working collaboratively with multiple stakeholders, inclusive of those in differing locations / geographies


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