Global Key Account Manager

Il y a 5 mois


Antwerpen, Belgique SGS Temps plein

**Company Description**
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our **99,600 employees operate a network of 2,600 offices and laboratories,** working together to enable a better, safer and more interconnected world.

At SGS, we take pride in being at the forefront of knowledge management within the Business Assurance division, leveraging our expertise to drive advancements in various industries. As a TIC global leader, **our Business Assurance team plays a pivotal role in shaping a culture of continuous learning and intellectual excellence**.

We are dedicated to harnessing the power of knowledge to deliver unparalleled solutions, contributing to the success of our clients and the industries we serve underscoring our dedication to excellence and innovation.
**Job Description** Direct Reporting Line**:Global Head International Sales and Accounts.

**Dotted Reporting Line**:Country Business Manager and/or Strategic Business Unit Lead.

To fulfill the primary role objectives, the GKAM will:

- ** Collaborate with ISM's** in pre-contract sales negotiations/presentations to maximize sales and achieve conversion targets.
- Serve as the client's main contact for **SGS Kn/CBE services** post-contract award, maintaining customer satisfaction, and exploring opportunities for service expansion and revenue growth.
- ** Develop and implement global cooperative agreements** within the SGS network.
- ** Monitor and manage global contract performance**, overseeing both audit delivery and back-office activities with support from GKAA.
- Collaborate with GKAA to m**onitor SGS's performance against client-specific KPIs.**:

- ** Identify and mitigate risks** related to poor performance or unmet client expectations.
- ** Manage commercial aspects of contracts**, ensuring profit maintenance and identifying business development opportunities.
- ** Seek and drive business development opportunities** with designated clients, defining plans for new revenue development and gaining internal stakeholder approval.
- ** Communicate with auditors (via affiliates)** on program announcements, procedures, and coordinate auditor training as agreed upon between SGS and the client.
- ** Supervise and support GKAA's**, addressing any issues that arise.
- ** Report to clients' Senior Management **at scheduled intervals on the performance and outcomes of SGS services, including performance reporting and trend analysis.
- ** Achieve sales targets and client retention goals** set by the Global Head International Sales & Accounts.

**Qualifications**
- Completion of post-secondary education (degree and/or diploma) in a Business-related program is a **valuable asset.**:

- ** Successful completion of the Lead Auditor Course (LAC)** for ISO 9001 or ISO 14001.
- Minimum of** 2 years’ experience **in a project/contract management role.
- Previous **sales experience in a consulting/auditing environment** is highly desirable.
- Fluent in English, both verbally and in written communication.
- Proficient in Microsoft Suite (Word, Excel, PowerPoint, and Outlook).
- Experience working in** international and complex matrix environments.**:

- ** Flexibility to work extended hours** as needed, especially during peak demand in the contract portfolio.
- Possession of a **valid driving license.**:

- Holding a **valid passport and willingness to travel.**

**Core Competencies and Abilities**:

- ** Proficiency in selling and promoting SGS** to clients, demonstrated by a successful track record of meeting sales and performance targets in the service sector.
- Ability to effectively **manage complex projects**, integrating multiple solutions into a cohesive program.
- Aptitude for **identifying solutions, thinking laterally**, and maintaining a focus on service delivery.
- Established **time management skills** and a keen attention to detail.
- Proven ability to **manage and coordinate multiple projects** in a fast-paced, highly professional environment.
- Capacity to **work well under pressure** and meet demanding deadlines.
- ** Self-motivation and discipline**, displaying the ability to work independently without close supervision.
- ** Leadership skills** to effectively manage others while operating as part of a larger team.
- Proficiency in **reading, understanding, and following work instructions** in a safe, accurate, and timely manner.
- Possession of **a "can-do" positive attitude**, inspiring fellow co-workers.

**Additional Information** Why SGS?**
- Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
- Enjoy a flexible schedule and remote work model.
- Access SGS University and Campus for continuous learning options.
- Thrive in a multinational environment, collaborating with colleagues from multiple continents.
- Benefit from our comprehensive benefits platform.



  • Antwerpen, Belgique SD Worx Temps plein

    **Your Role**: As a Global Key Account Manager this role is responsible for managing existing Global Solutions (GS) clients which are covered by one contract, one contact, one governance, one implementation approach, one set of international services suiting the customers’ international or global organisation. **Key Responsibilities**: - Key Single Point...


  • Antwerpen, Belgique SGS Temps plein

    **Company Description** Working as a member of SGS' Global Food team, the Global Key Account Manager will be responsible for developing a strategic and durable partnership between SGS and global food industry clients. You will be responsible for managing the successful deployment and delivery of diverse and/or complex client-specific projects of different...

  • Key Account Executive

    Il y a 5 mois


    Antwerpen, Belgique Ocean Network Express Temps plein

    **Job Purpose & Primary Job Responsibilities**: **As Key Account Executive (GKA/RKA/LKA) you are accountable for the overall relationship and activities between ONE and your assigned Global / Regional / Local Key Account(s). You own, negotiate and manage the respective customer contracts and are - as the last gate keeper - responsible for the contract...

  • Key Account Manager

    Il y a 5 mois


    Antwerpen, Belgique Dyson Temps plein

    **Summary**: **Salary**: Competitive Team: Retail **Location**: Belgium - Antwerp Office **About Us**: Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition for Benelux is huge - more products, more...

  • Key Account Manager

    Il y a 2 mois


    Antwerpen, Belgique LYNK & CO International AB Temps plein

    This isn't a conventional car company. We're a new global brand that focuses on the need of the connected generation, sustainability, and a hassle-free customer experience. Key Account Manager - Belgium - The Key Account Manager is a critical driver of success in our B2B team, focusing on managing New and expanding key client relationships. Tasked with...

  • B2b Key Account Manager

    Il y a 2 mois


    Antwerpen, Belgique LYNK & CO International AB Temps plein

    This isn't a conventional car company. We're a new global brand that focuses on the need of the connected generation, sustainability, and a hassle-free customer experience. B2B Key Account Manager - Belgium - The Key Account Manager is a critical driver of success in our B2B team, focusing on managing New and expanding key client relationships. Tasked with...

  • Key Account Manager

    il y a 3 semaines


    Antwerpen, Belgique Werken bij STAR Temps plein

    Hoe je de perfecte mix maakt van klantbeleving, service, teamwork en sales? Dat hoeven we jou niet uit te leggen. Jij weet hoe je je netwerk, drive en kennis inzet om te blijven groeien. Hoe jij bijdraagt aan onze groei in de markt en tegelijkertijd aan een betere toekomst werkt? Als Key Account Manager ben je betrokken bij de grootste investeringsprojecten...

  • Key Account Manager

    Il y a 5 mois


    Antwerpen, Belgique STAR Specialists Temps plein

    Hoe je de perfecte mix maakt van klantbeleving, service, teamwork en sales? Dat hoeven we jou niet uit te leggen. Jij weet hoe je je netwerk, drive en kennis inzet om te blijven groeien. Hoe jij bijdraagt aan onze groei in de markt en tegelijkertijd aan een betere toekomst werkt? Als Key Account Manager ben je betrokken bij de grootste investeringsprojecten...


  • Antwerpen, Belgique HAYS Temps plein

    Key Account Manager | Beveiliging | Camerabewaking | HQ: provincie Antwerpen | Regio: Vlaanderen | IT | Hunter **Over de organisatie** Onze klant is gespecialiseerd in beveiliging van artikelen en ruimten en biedt daarvoor IT-oplossingen aan. Voor hun salesteam zoeken ze versterking van een ervaren Key Accountmanager met een hart voor IT, voor de regio...

  • Key account manager

    il y a 2 semaines


    Antwerpen, Belgique Headcount Temps plein

    Waar kom je terecht? Als Key Account Manager kom je terecht bij De Cronos Groep, marktleider binnen de Benelux. Ondertussen geëvolueerd van een éénmansbedrijf - naar een grote groep met meer dan 7000 medewerkers. Oorspronkelijk werd de groep opgericht voor en door technologie mensen, met de bedoeling die mensen te helpen groeien. Hierdoor staat...


  • Antwerpen, Belgique HAYS Temps plein

    | Beveiliging | Camerabewaking | Antwerpen | Salesregio: Vlaanderen | Hunting | C-level clients | **Over de organisatie** Voor onze klant, een specialist in slimme IT oplossingen voor artikelbeveiliging, camerabewaking, personentelling en smart buildings, zoeken we een Key Account Manager Security voor de regio Vlaanderen. Onze klant combineert artificiële...


  • Antwerpen, Belgique HAYS Temps plein

    Vlaanderen | Key Account Manager | Fabrikant lift - en roltrapsystemen | Solution selling | 1097689 Ga aan de slag als Account Manager Liftsystemen bij een internationale marktleider in de liften - en roltrappenindustrie. Onze klant levert liften en roltrappen voor nieuwe gebouwen en biedt oplossingen voor onderhoud en renovaties bij bestaande...

  • Key Account Manager

    Il y a 7 mois


    Antwerpen, Belgique Synergie Temps plein

    **Wat zal je job inhouden?**: Interesseert de logistieke wereld jou? Ben jij enorm gemotiveerd en heb je een hands-on mentaliteit? Hieronder jouw takenpakket: - Eerste aanspreekpunt voor klanten. - Bieden van uitstekende klantenservice. - Kwaliteit controleren van de geleverde diensten. - Alert voor nieuwe kansen voor je klantenportefeuille. - Nauw contact...

  • Key Account Manager

    Il y a 4 mois


    Antwerpen, Belgique Veltuff Temps plein

    **Job Overview**: A Key Account Manager is accountable for upholding and leveraging the reputation of Veltuff, showcasing top-tier products and solutions within the logistics, construction, and aviation industries. Their role involves engaging directly with clients and prospects through face-to-face product demonstrations and sales. A Key Account Manager is...

  • Key Account Manager

    Il y a 5 mois


    Antwerpen, Belgique Veltuff Temps plein

    **Job Overview**: A Key Account Manager is accountable for upholding and leveraging the reputation of Veltuff, showcasing top-tier products and solutions within the logistics, construction, and aviation industries. Their role involves engaging directly with clients and prospects through face-to-face product demonstrations and sales. A Key Account Manager is...

  • Key Account Manager

    Il y a 5 mois


    Antwerpen, Belgique Talentus Temps plein

    De HR-experten van Talentus brengen jou in contact met je toekomstige werkgever. Deze gepassioneerde specialisten werken voor middelgrote Belgische ondernemingen. Zij maken er hun missie van om jouw talent te laten openbloeien in een job die je als gegoten zit. Functie De missie van de B2B Key Account Manager is het verwezenlijken van alle commerciële,...

  • Key Account Manager

    Il y a 5 mois


    Antwerpen, Belgique Talentus Temps plein

    De HR-experten van Talentus brengen jou in contact met je toekomstige werkgever. Deze gepassioneerde specialisten werken voor middelgrote Belgische ondernemingen. Zij maken er hun missie van om jouw talent te laten openbloeien in een job die je als gegoten zit. **Functie**: De missie van de **B2B Key Account Manager** is het verwezenlijken van alle...


  • Antwerpen, Belgique PA Solutions Temps plein

    **Senior Manager Account Management**: PA Solutions is looking for a Senior Manager Account Management for our Life Science BU. **Who we are**: Process Automation Solutions is one of the leading manufacturer-independent suppliers of complete automation solutions for the process and manufacturing industries. The company currently employs more than 1,900...

  • Key Account Manager

    Il y a 5 mois


    Antwerpen, Belgique FutureFocused Temps plein

    Word jij wild van sales? Grijp jij elke kans met beide handen, of creeër je ze zelf? Hold your horses, want wij hebben jou nodig! Onze klant, een toonaangevend consultancy kantoor op het bruisende Eilandje in Antwerpen, zoekt een gepassioneerde Key Account Manager die duurzame relaties wil smeden en onderhouden met uw specifieke klanten. Laat je leiden door...


  • Antwerpen, Belgique PA Solutions Temps plein

    **Senior Manager Account Management**: PA Solutions is looking for a Senior Manager Account Management. Are you curious about this role and ready for a new adventure? Read further below! **Your responsibilities**: - As Senior Manager Account Management you locally lead and manage all sales operations for existing customers and accounts. - You represent our...