Dutch-speaking Eus IT Support
il y a 4 semaines
**Bilingual English - Dutch IT support needed**
WorkSet is a leading IT support company based in Germany, providing level one to level three desktop support services to businesses worldwide. With a track record of successful projects completed in several countries, we offer comprehensive IT solutions, from dispatching technicians to full-time project management. Trust WorkSet to provide tailored and innovative IT support that meets businesses' unique needs to stay ahead in the digital age.
And now, WorkSet is seeking several Level One Desktop Support Technicians to join our growing projects in Belgium.
As a Level One Desktop Support Technician, you will be responsible for providing technical assistance and support to our clients on-site, in Brussels, on a full-time basis.
**Responsibilities**:
- Provide technical support to end-users on-site, based on ticket requests
- Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability
- Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
- Assist with basic network and server issues
- Document all support activities in our ticketing system
**Requirements**:
- High school diploma or equivalent
- Proven experience in desktop support, preferably in a business environment
- Strong knowledge of user account management, including setting up and managing user accounts, groups, and permissions in Active Directory or similar directory services.
- Basic knowledge of network protocols and configurations
- Strong communication skills, both verbal and written, with the ability to communicate effectively with users, IT staff, and other stakeholders to resolve issues and provide assistance.
- Good understanding of security best practices, such as password policies, access controls, and data protection, to ensure that user accounts and company data are protected.
- Fluency in **English and Dutch**, both spoken and written
- Must be willing to work on-site(no remote tasks), 100% of the time, on a dispatch basis and paid on an hourly/Dailly basis
- Relevant certifications, such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) for Windows 10, are preferred but not required.
Dienstverband: Voltijds
Loon: Vanaf €3.500,00 per maand
Soorten aanvullende vergoedingen:
- Overuren uitbetaald
Mogelijkheid om te reizen/verhuizen:
- Zaventem: kunnen pendelen of van plan zijn te verhuizen voordat het contract ingaat (Vereist)
Ervaring:
- IT-support: 4 jaar (Aanbevolen)
- Active Directory: 2 jaar (Aanbevolen)
Taal:
- Nederlands (Vereist)
Licentie/certificaat:
- fulltime werkvergunning (Vereist)
Werklocatie: Fysiek
Deadline sollicitaties: 01/09/2023
Verwachte startdatum: 06/09/2023
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