Servicenow Architect

Il y a 2 mois


Brussels, Belgique HNM Solution Temps plein

**Description**:
Key Responsibilities include, but are not limited to:

- Work with process owners to understand the process requirements related to the capture of configuration data and develop technical specifications and solutions.
- Showcasing Servicenow OOTB capabilities through demos in the context of Telco.
- Work with systems managers to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
- Provide visibility to the performance and issues across Servicenow platform.
- Collaborate with Infrastructure Architects to understand IT technology strategy that guide which requirements need to be gathered.
- Work with Application SMEs to create and validate solutions.
- Participate in Configuration Management meetings.
- Review the data being populated into the CMDB and act as partial owner of the CMDB.

**Qualifications**:

- Minimum of 10+ year experience with ServiceNow.
- Hands-on on managing the E2E Servicenow architecture in a large implementation of 3+ modules.
- Minimum of 2+ year experience in CMDB modelling and onboarding strategy within Servicenow.
- Minimum of 4+ year experience with ServiceNow CSM, ITSM, ITOM modules.
- Experience in **Telcom **industry to understand the requirements.
- Minimum of 8+ years working on a team as part of a large IT organization.
- ServiceNow certification CIS (Certified Implementation Specialist) is a plus.
- ITIL v4 certification a plus.
- Experience with servicenow integrations using REST, SOAP with higher security authentications like mutual auth, JWT.
- Experience working in setting up multiple SSO like ADFS, third party service provider.
- Experience integrating with tools to federate data into the CMDB.
- Strong written and verbal communication.
- Good interpersonal skills, including collaboration, communication, relationship building, and negotiation.
- **Fluency in Dutch/French languages are plus.**

**Job Types**: Full-time, Permanent contract

Pay: €50.000,00 - €60.000,00 per year

**Benefits**:

- Eco vouchers
- Food allowance
- Hospitalization insurance
- Internet reimbursement
- Travel reimbursement

Supplemental pay types:

- 13th month salary

**Experience**:

- ServiceNow: 10 years (required)

Work Location: In person


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