Consultant Servicenow

Il y a 2 mois


City of Brussels, Belgique Innov and Co Temps plein

Le Business Analyst ServiceNow soutiendra la mise en œuvre de la proposition à la livraison.
Dans ce rôle, cela inclut de développer une compréhension approfondie des exigences du client, puis d’appliquer les meilleures pratiques de l’industrie et une connaissance détaillée de ServiceNow pour concevoir une solution optimale qui prend en charge le processus métier répondant ou dépassant les exigences fonctionnelles.
Établit une relation de confiance avec les principales parties prenantes du projet et les conduit à l’adoption de la meilleure solution.
Soutient les efforts de gestion du changement organisationnel (OCM) en fournissant des informations sur la solution à être.
Dirige les revues de gestion de la qualité et s’assure que toutes les exigences commerciales et de conception sont respectées.
Le Business Analyst ServiceNow travaillera en étroite collaboration avec l’architecte de solution/technique pour s’assurer que la solution est techniquement réalisable et pour identifier les domaines dans lesquels réduire les efforts de mise en œuvre.
Valide la configuration des données d’affaires et soutient l’équipe technique pour tout développement personnalisé requis.
Aider ou diriger le développement et l’exécution du plan de test, y compris la réalisation de tests d’acceptation par les utilisateurs en s’assurant que la mise en œuvre répond aux exigences du client.
Le consultant sélectionné coordonnera l’équipe du projet, guidera les équipes techniques pour suivre les meilleures pratiques.


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