Site IT Lead Chi Emea

il y a 2 semaines

Bornem, Belgique Lonza Temps plein

Belgium, BornemToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

For our sites in Bornem (Belgium) and Colmar (France), we are looking for a Site IT Lead CHI EMEA. The Site IT lead is responsible for effective collaboration between IT and the business functions at Bornem and Colmar. The position is based in Bornem (Belgium).

Key responsibilities:

- ** Accountable for the IT services at the site**s** - Liaise with Lonza Global IT service delivery functions to ensure IT services are delivered to the sites (Bornem & Colmar) as per SLA; and contribute, with inputs, to continuous service improvements.
- ** SPOC between local stakeholders and remaining IT organization** - Single Point Of Contact for any IT related topics at the site (project demand, escalation,....). Stakeholder facing role, establishment and management of expectations
- ** Gather input on site specific requirements** - Capture and formalize site specific requirements that are beyond current standard global IT service and organize service get adjusted to meet site requirements
- ** Ensure IT service SLAs meet site requirements** - Review adherence to SLA by IT service delivery teams (systems availability, delivery of support,) and provide visibility to site leadership team on SLA performance, successes, gaps, remediation actions taken
- ** Ensure site** adhere and** follow defined IT processes and policies** - As representative of IT at the site, ensure that site leadership team take the required actions to ensure employees at the site adhere to established IT processes and comply with Global IT policies
- ** Ensure site IT security compliance with global standard** - co-work with regional IT security officer to reduce vulnerability. Promote the IT security awareness on the site.
- ** Coordinate demand for I**T & **OT services **- capture specific demand for IT and OT services, plan and coordinate activities for approval and delivery of required IT and OT services
- ** Site IT** Disaster Recovery** - Responsible for development and periodic testing of the technical disaster recovery plan for the site. Responsibilities in this area also include periodic plan refreshes as changes occur in the business or IT service provisioning landscape
- ** IT Assets** Life Cycle Management** - Responsible for life cycle management of IT assets (Infrastructure, Applications) required for business operations conducted at the site.
- ** Internal and Regulatory Audit** - Prepare and represent the site as the IT lead on regulatory inspections and audits.

Key requirements:

- Bachelor’s Degree or equivalent in Information Technology
- Business Fluent in English, Dutch and French.
- Profound work experience within IT Service Operations
- Structured and planning mindset
- Strong customer service ethic and presentation skills
- Good leadership skills
- Ability to prioritize and drive teams for quickly resolve issues
- Excellent verbal communication skills
- A “Take the ownership” attitude
- Ability to anticipate risks and devise solutions in the moment

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

**Reference: R47396**:

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