Event Manager M/w/x
il y a 3 semaines
**Company description
**American Express Global Business Travel **(GBT) is the world's leading business partner for managed travel. We help companies and employees prosper by making sure travelers are present where and when it matters. We keep global business moving with the powerful backing of 16,000 travel professionals in more than 140 countries. Companies of all sizes, and in all places, rely on GBT to provide travel management services, organize meetings and events, and deliver business travel consulting.
**Description of the function
**The Event Manager will deliver an innovative and quality meetings consultancy for an important pharmaceutical client, providing a complete service including site visiting with the client, multiple venue finding, rate negotiating and maximizing commercial opportunities with suppliers, production of proposals and after event support including invoicing and reporting.
The successful applicant will interpret a client's brief and create events to their precise requirements, with responsibility for the full research of the event elements as well as negotiations with vendors and preparation of costings and proposals, building event timelines and confidently communicate this to the client, achieving outstanding quality and customer satisfaction standards.
In this role, you would be working 4 days from home, and 1 day in the office.
**Key responsibilities**:
- Maintain and grow the relationship with local key bookers through consultative service.
- Working with suppliers to secure savings and add value, maximize all commercial opportunities for GBT Meetings and Events.
- Effectively planning and management of client projects and delivering outstanding service to their specification.
- Excellent venue knowledge - maintained by visiting & researching venues. Maintaining up to date knowledge of key locations and venues.
- Demonstrate commercial awareness through recommendations to clients and negotiations with suppliers.
- Accurate data inputting of clients' requirements into the CVENT system keeping each enquiry up to date with any amendments. All files to be processed promptly to ensure commissions are collected and returned to the business in the most efficient manner.
- Working closely with Team Leaders for all financial sign off as well as any high level conference calls or decision making. Communicate with Team Leaders for support on all financial and final decisions regarding a group. Prepare costing proposal through to final billing reconciliation process
- Achieve targeted financial results showing significant savings on client meeting spend.
- Undertake continuous self-development and training to ensure outstanding quality and customer satisfaction standards are achieved as measured by CSAT and or post event evaluations
**Profile description**
- Previous experience within the event management industry.
- Fluency in English and Dutch and/or French is a must-have.
- Exceptional organizational skills with the ability to prioritize responsibilities, meet client deadlines and turnaround high volumes of requests in peak periods.
- Good negotiation & contracting skills & problem solving skills with the ability to leverage relationships to solve challenges.
- Working knowledge of appropriate technology to prepare costing proposal through to final billing reconciliation process.
- Experienced in Starcite and/or CVENT would be an advantage.
- Strong communication skills and strongly developed service ethic.
- Ability to maintain a high level of accuracy and confidentiality.
- Exceptional attention to details and ability to accurately capture a wide range of data.
- MS Office proficiency.
**Additional information**
Workplace ,
Contract type : CDI
Other information:
**Interested?**
Personne de contact : Monsieur Flavien Bruant
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