Expert Crisis Manager

il y a 7 jours


Brussels, Belgique HNM Solutions Temps plein

**Job ID: HNMJD1668**:
**Role**:
**Expert Crisis Manager**

**Locations**:
**Brussels,**
***
**Belgium**

Description

Responsibilities and tasks:
Overall program management
Cooperation and interaction with the Businesses at all level - business owners, stakeholders, general Directors, etc.
Being deeply involved in the functional, architectural, technical, governance and operational activities of the project teams - mostly to drive the discussions and actions, sometimes to provide active support the team by performing oneself some actions
Driving the close cooperation and collaboration with the other ICT teams
Leading, organizing and supporting the project teams in charge of the actual building and delivering of the technical projects
Driving the budget and contracting discussions, and driving and performing the associated strategic and administrative tasks (procurement process, budget reporting, audits)
Analyze, Assess and drives possible partnership with external technology and services providers in an independent way in the best interest of MoFA
General ownership of the qualitative delivery of the projects that are involved in the Crisis Program

Context:
The program concerns taking over the follow up of a running strategic program dealing with “Crisis Management” for FPS Foreign Affairs. By “Crisis Management”, we mean any worldwide event that would create a possible crisis situation involving Belgian citizens abroad or impacting the diplomatic presence of Belgium abroad. A related project “contact center” is also in the scope of this mission.
The ICT department is committed to provide technical means and tools, as well as support to the business teams dealing and involved in the actual crisis management.
The overall program embraces several projects aiming at:
Collecting, managing and integrating existing data from several sources and systems;
Providing a case management tool for registering, following up and managing all assistance cases during a crisis situation
Building up mobile solutions for the citizens for getting up to date travel information as well as allowing them to register their travel and their localization
Integration of all new and existing systems related to the communication, data and case management
This position is open for part time fulfillment.
- Skills
- Agile development project
- Business requirements analysis
- Change Management
- Experience in international context
- Experience in leading large scale ICT programs
- Experience in working with technology and services partners
- Information Security
- Microsoft environnement (Azure, Dynamics, Office365)
- Public Procurement Expertise
- Public Sector Experience

Technical Infrastructure
- Languages- Dutch English French
- Urgent Openings
- Contract/Freelance
- Contract to Hire
- Direct Hire



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