Foreign Claims Handler
Il y a 2 mois
As a Foreign Claims Manager (Material damages), you will be responsible for handling your portfolio of claims from the opening of the file to its closure. You will work closely with the Technical Coach for more complex cases. You will also contribute to the team's development by sharing your knowledge through training and continuous improvement.
**Talent must be rewarded**
- Work in a dynamic environment with a global leader in assistance and insurance.
- Attractive and competitive salary, supplemented with numerous extra-legal benefits (meal vouchers, group insurance, hospitalization insurance, accident insurance, eco vouchers, gift vouchers, etc.).
- The possibility to determine your own working hours and location, autonomously and confidently, within defined guidelines.
- Modern and comfortable working conditions in a brand-new office building within walking distance of Brussels-North.
- Numerous training opportunities to continuously improve your technical and personal skills.
- A warm and informal working atmosphere with a financially strong employer, great colleagues, and numerous team-building activities.
**Lets do the check?**
Do you have a Bachelor's degree or equivalent work experience? Check Do you have previous experience in Motor or Foreign Claims? Check Are you entrepreneurial, motivated, and a team player? Check Are you customer-oriented, solution-focused, and empathetic? Check Are you fluent in English with good knowledge of French and/or Dutch? Check Can you communicate and make clear and effective decisions? Check
**We count on you for the following tasks**:
- Handle claims files (both your own and colleagues' files):
- Open the claim file upon receipt.
- Determine responsibilities and exercise recourse/recovery when necessary.
- Set reserves, adjust and update them as the claim file evolves.
- Independently decide whether to involve service providers (e.g., experts, inspectors, lawyers) in compliance with company rules.
- Proactively gather claim-related data to make appropriate decisions, utilizing available sources of information.
- Decide (within assigned competencies) whether to accept or reject the claim.
- Settle claims based on the gathered data within company-defined deadlines.
- Continuously inform the client, broker, and our international counterparts about the progress of the claim.
- Properly and timely close the claim files.
- Observe and contribute to a service-oriented company culture (being available and cooperative).
- Contribute to achieving service goals.
- Contribute to knowledge sharing and best practices within the department.
- Foster a positive and constructive entrepreneurial spirit within the department, driven by continuous improvement.
**Job Level**:
Professional
**Location**:
- Brussels, BE, 1000**Area of Expertise**:
Customer Services & Claims
**Unit**:
Allianz BeNeLux
**Employing Entity**:
Allianz Benelux
**Job Type**:
Full-Time
**Remote Job**:
Hybrid working
**Employment Type**:
Permanent
**ID**:
41524
**Position Cluster**:
Non-Executive
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