Mail Room Clerk

il y a 8 heures

Brussels, Belgique Embassy Brussels Temps plein

Hiring Path:

- Custom Announcement (not open to the public)

Who May Apply/Clarification From the Agency:
For USEFM - FP is 09. Actual FP salary determined by Washington D.C.

In-house applicants

Security Clearance Required:
Public Trust - Background Investigation

Appointment Type

Permanent

Appointment Type Details:
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:
The work schedule for this position is Full Time (38 hours per week)

Supervisory Position:
No

Relocation Expenses Reimbursed:
No

**Duties**:
The Mailroom Clerk receives, dispatches, sorts, distributes mail from multiple sources. These include but are not limited to local and international mail, Diplomatic Post Office (DPO) mail, diplomatic pouch material, and commercial courier services. The incumbent spends a large percentage of the time serving customers at the Mailroom service window.

Ensuring the efficient flow of mail to customers, and high levels of customer service. Provides incoming and outgoing postal service to customers by sorting and disseminating incoming mail into appropriate mail receptacles. Prepares outgoing mail for dispatch. Utilizes local and international courier services as appropriate. Provides friendly customer service to all mail room customers at the window, including accepting articles for mailing, and assisting customers with Kiosk and “Click-N-Ship” usage. Maintains active and inactive postal directory files. Issues keys or combinations for individual mailboxes for incoming personnel, and processes mail forwarding requests for departing personnel. Answers telephone calls and responds to written communication related to mailroom services. Maintains documents in accordance with records management and retention requirements. Protects and safeguards the thousands of dollars of goods and merchandise that transit the facility.

Keeping proper ledgers of mail receipt and delivery to ensure all items are accounted for and properly billed. Drives official vehicles for in area mail runs within the city, and along the highway to the airport and back for DPO mail and pouch pickup when necessary.

**Qualifications and Evaluations**:

- Requirements:
EXPERIENCE: One year of experience in customer care, office assistance, or clerical work.

JOB KNOWLEDGE: Knowledge of standard office practices. Knowledge of Department of State DPO, Pouch, and other host country post regulations and procedures; knowledge of local post offices, airport, and train facilities, as well as a local courier systems; good understanding of Mission’s organization, function, personnel, and practices of the agencies to which mail service is provided.
- Education Requirements:
Successful completion of high school or local equivalent.
- Evaluations:
LANGUAGE: Good working knowledge in English. Good working knowledge in French or Dutch. This may be tested.

SKILLS AND ABILITIES: Good organizational skills, thoroughness, and accuracy in processing documentation, ability to work well in a team environment. Must have user knowledge of Microsoft Office Suite (Excel, Word and Outlook). Must maintain a courteous and professional demeanor and possess excellent customer service skills. Must be able work independently on a routine basis. Must have a valid driver’s license B. Must be willing to work flexible hours, if required. This may be tested.

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
**Benefits and Other Info**:

- Benefits:

- Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Brussels may receive a compensation package that may include extra-legal benefits: life insurance, hospitalization insurance (family included), meal tickets, transportation reimbursements, seniority leave, special holidays, training, Employee Assistance Program, etc.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
HIRING PREFERENCE ORDER:

- AEFM / USEFM who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certif

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