Regional Training Manager

il y a 1 mois

Antwerpen, Belgique JD Sports Temps plein

**Your area of responsibilities**:

- Induction and training of our staff & management through (management) courses to ensure a smooth

integration into new areas of responsibility.
- Management and implementation of the different Induction & Development programs to ensure the new role

can be performed in accordance with JD-policies and procedures.
- Implementation of further workshops and training courses that meet the dynamic needs of the company and

its employees.
- Support the Stores in ensuring a high level of customer service, providing action plans to improve the

performance of underperforming stores and always ensure a continuity of high level
- customer service, based
on detailed analyses.
- Close cooperation with retail management and training department to meet specific training needs on an

individual or group basis.
- Store visits for follow-up on training and pro-actively identify 'potentials' in cooperation with Retail

management.
- Identify training stores with proven processes and success rates to train new team members and new

management.
- Management and further development of the JD e-learning platform to meet the training needs of the

allocated areas and to strive for a 100% e-learning completion rate.
- Create training plans and keep training plans updated (incl. trainers, location, content, duration, follow-up )
- Ensuring the administrative organization of the trainings: planning, participants, training places, reservation

of train tickets, hotels, ect.
- Supporting the Retail Teams in the realization of new openings ensuring JD-standards can be met from the

start.
- Reporting on training activities in the Federal Learning Account to ensure the legal obligations in terms of

training.

**Your Profile**:

- You have very good communication skills in Dutch, French & English (written and spoken)
- You have a relevant professional experience as a trainer (preferably within Retail)
- You can work independently in a structured and efficient way.
- You are empathic, you can rely on a high EQ
- You have the availability to travel within the country/allocated Area, including overnight stays.
- You have a good knowledge of the retail sector (experience in the management of a store would be a plus)
- You have a proficient knowledge of tools: Word, PowerPoint, excel,
- You can manage multiple projects simultaneously

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