Kyc/cdd Training Officer

il y a 2 semaines

Brussels, Belgique Viva Wallet Temps plein

Viva Wallet is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. Latest innovations include “tap-on-phone Viva Wallet POS app” turning any Android mobile to a card terminal, and “Smart Checkout” payment gateway that can increase conversion by 21%. An advocate of sustainable cashless economy, Viva Wallet harnesses the power of their disruptive in-house technologies to provide digital payments services in 19 languages and 9 currencies, featuring over 24 payment methods.

**_What about the position?
- **

A CDD Training officer is responsible for providing training that KYC Analysts & EDD Officers require to excel in their roles, whether onboarding new clients, or ensuring that ongoing KYC reviews are performed.

**_
What will be yours tasks & responsibilities?
- **
- Creates training materials for the KYC Operations teams as well as Customer Service, on KYC related matters, and elaborates development programs based on operational needs.
- Provides classroom trainings to the newly onboarded & existing KYC analysts
- Following classroom trainings, performs the on-the-job training of the Analysts, to ensure the adoption of the guidelines
- Organizes and sets the objectives of the additional on-the-job training that will be performed by the KYC Ops supervisors or other senior KYC Ops team members
- Performs quality checks during the initial onboarding period of the trainee (~3 months) to cover any retraining needs that will occur from the results
- Keeps record of all training sessions and performs periodic assessment of employees’ skills, in cooperation with the Quality Control Officers
- Formulates teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, and workshops
- Designs and implements appropriate e-learning lessons to support training activities
- Stays up to date with the latest changes in KYC policies and ensures implementation of knowledge
- Provides feedback to supervisors/Leads & Managers, after the completion of each training program
- Cooperates closely with the local MLRO’s, to ensure that the local KYC regulations are embodied in the training programs

**Requirements**:

- Bachelor’s Degree in Business Administration or any other related field
- Proven experience (minimum 2 years) in a similar position
- Highly proficient in spoken and written English and French. Dutch would be a plus.
- Strong multi-tasking and pivoting abilities
- Excellent organizational, analytical, written and oral presentation skills
- Excellent communicational skills
- Time management and multi-tasking skills with a drive for efficiency, accuracy
- Strong motivation, hands-on attitude and able to independently handle task

**Benefits**

**Benefits**:

- Competitive annual salary, based on experience.
- Relevant and refresh training related to your role.
- Working with an organisation that is one of the fastest growing Fintechs in Europe.
- A positively challenging atmosphere and an opportunity to further develop and grow your career.

Did you respond positively to 90% of our above needs? Does it meet most of your professional perspectives?

Click on the blue space below and send us your resume

It will be our pleasure to call you

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