Business Process Expert Service Operations
il y a 1 semaine
**Business Process Expert Service Operations**:
- Functional area: Service- Country: Belgium- City: Antwerp- Company name: Atlas Copco Airpower N.V.- Date of posting: Feb 29, 2024Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
**Join us on our journey for a better tomorrow.**
**Your Role**
Want to experience a job where you can feel the impact of what you do? Do you love to take on any operational challenge and get a kick out of optimizing processes and connecting with people? Then join the Power Technique Service Division at Atlas Copco Airpower, where you work with customers, get loads of exciting possibilities, and have your initiatives realized.
In this role it’s your responsibility to define, develop and implement processes, solutions and best practices in the area of direct service operations which will lead to improvements in operational efficiency and ensure customer satisfaction.
You will define the direct service processes and projects together with divisional management, regional service BPX’s and the local organizations, have them implemented, organize/conduct training, visualize through business intelligence and assisting the Customer Centers focusing on process implementation and agreement.
You will report to the Process Operations Manager.
Your main responsibilities include:
- You will define and map operational service process flows, standard procedures and best practices leading to operational efficiency in collaboration with service experts, service BPX’s, business area IT and the divisional management.
- You will capture local requirements and translate them into global process specifications. Do not limit yourself to the act system, but look at the E2E processes and work together with BPX’s within other steams, BA’s, systems.
- You will build/maintain a BKU community to keep all BKU’s informed on update and changes (in collaboration with other service BPX’s)
- You will support the Customer Centers in implementing best practices for their organizations.
- You will perform on site process and efficiency assessments at customer centers and cooperate together to improve adoption
- You will take up responsibility for a limited number of customer centers as Single Point of Contact to the local management team and divisional management team to report on overall status reporting.
- You will develop process-driven KPI’s to improve adoption You will help and trouble shoot user’s question by doing the right analysis**To succeed, you will need**
**Educational**
Preferably, you have a university degree in applied or commercial Engineering, business administration or information technology (IT). Or you’ve gained experience in a similar environment.
**Experience**
- You enjoy working in a global environment.
- You have a profound understanding of functional/technical analysis of systems
- We rely on your expertise in writing clear specifications
- You’re a true project manager and get a kick out of process improvement
- Mapping processes is what you do best
- You have an excellent command of English and other languages are an asset.
- Knowledge of SAP, CRM, SQL and reporting tools can help you in this role.
**Personality**
- You are customer-focused, flexible, enthusiastic and a professional team player
- You build bridges easily and you have an analytical, out-of-the-box mindset
- You enjoy solving problems and you are openminded when approaching new challenges
- You like chasing goals and lead your own succes
- You have an interest in the culture and the way of doing business in different countries and a multicultural environment You are willing to travel regularly.**In return, we offer you**
- We believe and foster a learning culture where global mobility is an important enabler for growth.
- Our learning culture supports you on your journey: benefit from our individual learning opportunities (LinkedInLearning e.g.), our feedback culture, the internal job portal, global project assignments, or on site training from our academy.
- You will experience a onboarding program, including guidance by your manager.
- We support you and your well-being with different programs like running groups, family parties, team events, and more.
- We offer health insurance, paid leave and retirement benefits.
- Are you missing something? Help shape it and bring in your ideas.
**Job location**
We are a global team working in a hybrid model, with a possibility to work 2 days a week from home. We have offices in Aartselaar (Antwerp), Belgium. #Li-hybrid
**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpo
-
Business Process Expert Service Operations
il y a 1 semaine
Antwerpen, Flandre, Belgique Atlas Copco Airpower N.V. Temps pleinBusiness Process Expert Service Operations: Functional area: Service Country: Belgium City: Antwerp Company name: Atlas Copco Airpower NV- Date of posting: Feb 29, 2024Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...
-
Power Technique Service Business Process Manager
il y a 1 semaine
Antwerpen, Flandre, Belgique Atlas Copco Airpower N.V. Temps pleinOur solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.Your RoleReady to make an impact? Love to take on any operational...
-
Itil Process Expert
il y a 2 semaines
Antwerpen, Belgique ATCON GLOBAL Temps pleinFor one of our clients in Belgium, we are looking for a **ITIL Process Expert** to join our Team. **Location**: Antwerp **Languages**: English & Dutch, Spanish, Portuguese (Good to have) **Employment Type**: Permanent or Freelance **Start Date**: ASAP **Context of the Mission**: As an ITIL Process Expert, you will be responsible for leading and...
-
Operations Expert Business Development
il y a 3 semaines
Antwerpen, Belgique IDLab Temps plein**_IMEC_** As a trusted partner for companies, start-ups and universities we bring together close to 3,500 brilliant minds from over 70 nationalities. Imec is headquartered in Leuven, Belgium and also has distributed R&D groups at a number of Flemish universities, in the Netherlands, Taiwan, USA, China, and offices in India and Japan. All of these...
-
Process & Automation Expert
il y a 3 semaines
Antwerpen, Belgique Masters In Innovation Temps plein**Who we are**: **Verhaert On-site Consulting** is a Belgian **consulting firm** founded in 2006 and specializes in innovation and product development. The organization provides solutions for companies and organizations in various sectors, including aerospace, medical devices, automotive and consumer electronics. Together we work on **challenging projects**...
-
Operations Expert Business Development
il y a 1 semaine
Antwerpen, Flandre, Belgique IMEC Inc. Temps pleinOperations Expert Business Development (temporary assignment)- Business Development - Antwerpen | Just now- You will strengthen the business development team of the IDLab Antwerp research group for artificial intelligence and wireless communication.- You will strengthen the business development team of the IDLab Antwerp research group for artificial...
-
Itil Process Expert
il y a 1 semaine
Antwerpen, Flandre, Belgique ATCON GLOBAL Temps pleinFor one of our clients in Belgium, we are looking for a ITIL Process Expert to join our Team.Location: AntwerpLanguages: English & Dutch, Spanish, Portuguese (Good to have)Employment Type: Permanent or FreelanceStart Date:ASAPContext of the Mission:As an ITIL Process Expert, you will be responsible for leading and implementing "IT process / IT General...
-
Operations Expert Business Development
il y a 1 semaine
Antwerpen, Flandre, Belgique IDLab Temps plein_IMEC_As a trusted partner for companies, start-ups and universities we bring together close to 3,500 brilliant minds from over 70 nationalities. Imec is headquartered in Leuven, Belgium and also has distributed R&D groups at a number of Flemish universities, in the Netherlands, Taiwan, USA, China, and offices in India and Japan. All of these particular...
-
Operations Expert Business Development
il y a 3 semaines
Antwerpen, Belgique IMEC Inc. Temps pleinOperations Expert Business Development (temporary assignment)- Business Development - Antwerpen | Just now- You will strengthen the business development team of the IDLab Antwerp research group for artificial intelligence and wireless communication.- You will strengthen the business development team of the IDLab Antwerp research group for artificial...
-
Business Process Advisor
Il y a 2 mois
Antwerpen, Belgique Krinkels Temps plein**Qui est Krinkels ?** - Nous comptons plus de 700 employés enthousiastes qui s'investissent corps et âme pour fournir **des services environnementaux et la réalisation de projets passionnants**. - Quelques exemples de nos projets: la place Sainte Gudulle à Bruxelles, de nombreux terrains de foot, l'entretien d'(auto)routes, des plusieurs ports fluviaux...
-
Process Expert
il y a 2 semaines
Antwerpen, Belgique Science Talents Temps plein**Introductie**: Science Talents maakt deel uit van House of Talents, een internationale HR-dienstengroep gespecialiseerd in knelpuntberoepen. Je zal werken in een no-nonsense omgeving waar teamspirit, gedrevenheid en leermomenten centraal staan. Wij zijn open en communicatieve doorzetters die gebrand zijn op resultaat en kwaliteit. Om onze groei verder te...
-
Business Process Advisor
il y a 1 semaine
Antwerpen, Flandre, Belgique Krinkels Temps plein**Qui est Krinkels?**Nous comptons plus de 700 employés enthousiastes qui s'investissent corps et âme pour fournir **des services environnementaux et la réalisation de projets passionnants**.Notre objectif **:rendre le cadre de vie des Belges plus agréable **en tenant compte de l'écologie et le développement durable.Grâce à nos 8 sites répartis dans...
-
Business Process Advisor
il y a 1 semaine
Antwerpen, Flandre, Belgique Krinkels Temps plein**Qui est Krinkels ?**- Nous comptons plus de 700 employés enthousiastes qui s'investissent corps et âme pour fournir **des services environnementaux et la réalisation de projets passionnants**.- Quelques exemples de nos projets: la place Sainte Gudulle à Bruxelles, de nombreux terrains de foot, l'entretien d'(auto)routes, des plusieurs ports fluviaux en...
-
Itil Process Expert
il y a 2 semaines
Antwerpen, Belgique ITS GROUP BÉNÉLUX Temps pleinAs an ITIL Process Expert, you will be responsible for leading and implementing the”ITprocess / IT General Controls” roadmap. MISSION: Main responsibilities but not limited to: - Implementing and documenting ITIL v4 processes based on need/priorities in collaboration with the process owner: - Change Management - Release Management - Test Management -...
-
Process & Automation Expert
il y a 1 semaine
Antwerpen, Flandre, Belgique Masters In Innovation Temps pleinWho we are:Verhaert On-site Consulting is a Belgian consulting firm founded in 2006 and specializes in innovation and product development. The organization provides solutions for companies and organizations in various sectors, including aerospace, medical devices, automotive and consumer electronics.Together we work on challenging projects for leading...
-
Global Business Process Manager
il y a 1 semaine
Antwerpen, Flandre, Belgique AGFA GROUP Temps pleinAs Global Business Process Manager for Supply Chain Management you are responsible to evaluate, design, execute, measure, monitor and control supply chain business processes relating to the end-to-end value chain, in collaboration with business stakeholders (management and users) and with ICS team to fit them in the systems landscape in a worldwide scope....
-
Itil Process Expert
il y a 1 semaine
Antwerpen, Flandre, Belgique ITS GROUP BÉNÉLUX Temps pleinAs an ITIL Process Expert, you will be responsible for leading and implementing the"ITprocess / IT General Controls" roadmap.MISSION: Main responsibilities but not limited to:- Implementing and documenting ITIL v4 processes based on need/priorities in collaboration with the process owner:- Change Management- Release Management- Test Management- Configuration...
-
Business Process Advisor
Il y a 2 mois
Antwerpen, Belgique Krinkels Temps plein**Qui est Krinkels?** Nous comptons plus de 700 employés enthousiastes qui s'investissent corps et âme pour fournir **des services environnementaux et la réalisation de projets passionnants**. Notre objectif **:rendre le cadre de vie des Belges plus agréable **en tenant compte de l’écologie et le développement durable. Grâce à nos 8 sites...
-
Opérateur Process
il y a 1 semaine
Antwerpen, Flandre, Belgique GROUPE COMET Temps pleinEn qualité d'opérateur process, vous serez responsable de l'ensemble du process de production allant de la dissolution du cuivre par un procédé de lixiviation chimique du cuivre jusqu'à sa récupération par le principe d'électrolyse.Plus précisément, vos responsabilités seront les suivantes:- Vous participez aux essais de production.- Vous...
-
Business Process Advisor
il y a 1 semaine
Antwerpen, Flandre, Belgique Ago Liège Temps pleinAGO Jobs & HR (Liège) est le spécialiste RH qui vous aide à trouver l'emploi idéal. Grâce à notre réseau d'agences et notre expérience nous vous accompagnons professionnellement sur le marché du travail.Pour l'un de nos clients situé dans la région Liégeoise, nous sommes actuellement à la recherche de Business Process Advisor (H/F/X).Vos tâches...