Sales and Administration Officer
il y a 1 semaine
**Rôle/ Mission**:
Le Sales and Administration Officer a pour mission de gérer le back office en matière commerciale de HQ et d’être l’interface entre celui-ci et l’atelier, la logistique, ainsi que la comptabilité.
Il s’assure de la bonne réalisation des tâches effectués par le personnel dédié à celles-ci ou par lui-même.
**responsabilités**:
**Centralisation des informations entrantes chez HQ**
Gestion de la boîte Info
Gestion du courrier postal rentrant
**Commandes **_**(à déléguer autant que possible)**_**:
- Encodage et confirmation des commandes HQ_
Gestion des commandes autres que produits du stock (Achats fournitures de bureau)
Confirmations commandes HQ aux usines pour le stock / transit.
**Etiquettes **_**(à déléguer)**_**:
Etiquettes rayon
Etiquettes Boites cylindres
Etiquettes surstock
Etiquettes GLS/MD
Vérification factures GLS
**Suivi et contrôle des commandes HQ**
S’assurer de la bonne fin des commandes encodées HQ
Veiller au bon suivi des commandes toujours ouvertes (infos à recevoir, délai à connaitre, etc )
Faire livrer les BO au Client dès que la marchandise est disponible
Suivi des SAV:
- S’assurer que les tickets soient bien alloués (interne et usines)
- S’assurer que les SAV se clôturent dans un délai raisonnable.
**Facturation**
Facturation HQ au 15 et dernier jour du mois
Importation des factures d’Anacom dans Winbooks
**Suivi des paiements**:
Encodage des paiements clients dans Anacom
Encodage des paiements clients dans Winbooks
Rappel des paiements de client HQ (écrit + oral) et information à l’équipe quand problème.
Rappel des paiements de client en usine
**Inventaire/ Stock/Articles**
Mise en stock des Commandes Fournisseurs
Vérifications des factures d’arrivage de marchandise
Tirer l’inventaire fin de mois
Création/Modification d’article
Hausses et modifications tarifaires HQ et usines
**Autres**:
Calcul des commissions des représentants
Commissions AF/CI/TR/DI/AV - vérification et facturation
Archivage documents et nettoyage des archives une fois par an
Gestion du Disque Z (hiérarchie) et migration à prévoir sur le Cloud.
Autres projets à définir avec la Direction.
Suivi en interne de l’un ou l’autre client
Encodage de commande de clés
Imprimer toutes les commandes “clés”, d’en faire des fichiers DAT si nécessaire et de les mettre dans le bac de préparation d’Abraham.
**Profil requis**:
Expérience professionnelle administrative dans le domaine de la logistique/ Commercial
Rigueur et soin dans la réalisation du travail.
Curieux et désir de connaître un métier Technique
Connaissance : Néerlandais / Français / Anglais
Connaissance des outils Microsoft : Word - Excel
**Formation éventuelle**:
- Formation à l’utilisation et à la manipulation de l’outil analytique.
- Logiciel analytique (ANACOM).
Type d'emploi : Temps plein, CDI, Intérim
Programmation:
- Travail de jour
Lieu du poste : En présentiel
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