Shipping & Logistics Assistant

il y a 5 jours


Brussels, Belgique ClearXperts Temps plein

**Introduction**:
For our customer’s logistic and shipping desk in Brussels area, we are hiring a Shipping and Logistics Assistant.
- In this role, you will handle the customer requests from A-Z and maintain the positive customer relationship by taking care about their orders and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

**Function**:
**Tasks**:

- Maintain customer accounts by processing customer orders (contracts, releases / call off, reports, etc )
- Manage inventory as well as warehouse, transportation, and other logistic processes
- Handle inbound and outbound shipments from multiple warehouses.
- Handle paperwork of the shipments (transportation documents, customs docs etc )
- Send instructions to transport companies / terminal / surveyors
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Provide accurate, valid, and complete information by using the right systems
- Maintain a close communication with the commercial team
- Have a strong communication to customers

**Requirements**:

- You are fluent in Dutch, French, English and any additional language will be a plus
- You hold minimum a bachelor degree ideally Shipping and Logistics oriented
- You have a first experience 2-3 years in Logistics.
- You are a team player but also able to work alone
- You are motivated, dynamic and stress resistant
- You have good computer skills in Outlook, Microsoft Office, knowledge of SAP will be a plus
- You have great written, verbal, and interpersonal skills
- You are excellent in communication & organization

**Offer**:
A full-time job in an international company

The opportunity of working in an interesting global industry

A small team with flat hierarchy.

A working place with variety, scope & projects.

Attractive salary model based on your profile and experience
- Potential to take over more responsibilities.

**Information**:

- Wendy Happe
- +32 (0)4 86 41 37 63

**Application**:

- Wendy Happe
- +32 (0)4 86 41 37 63


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